Ricky Mills | Page 28

Great dealership! Everyone is friendly and very knowledgeable there. The process was very smooth and stress-free. Thank you again for your assistance, Ricky Mills. knowledgeable there. The process was very smooth and stress-free. Thank you again for your assistance, Ricky Mills. More

by maryppisc Verified Customer Verified Customer

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Great service. Can always count on reliable service. friendly staff. Maintenance done correctly. Would recommend to anyone looking to buy new and used. A plus. friendly staff. Maintenance done correctly. Would recommend to anyone looking to buy new and used. A plus. More

by WILLIEROUNDTREE37 Verified Customer Verified Customer

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Everyone that I dealt with in leasing my 2021 Nissan Rouge were extremely helpful patient and kind They explained and showed me what I needed to know Rouge were extremely helpful patient and kind They explained and showed me what I needed to know More

by BTRUE2URSELF11 Verified Customer Verified Customer

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They are one of the most genuine and honest dealerships I ever had the pleasure of dealing with. Especially the sales person Ricky Mills who helped me purchase my 2020 Nissan Marano. What an upstanding perso ever had the pleasure of dealing with. Especially the sales person Ricky Mills who helped me purchase my 2020 Nissan Marano. What an upstanding person he is I will recommend him and Napoli Nissan to all my friends and family. More

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Very satisfied with the customer service Big shout out to Ricky Mills it was a pleasure working with thanks for everything. I love my new 2021 Rogue Ricky Mills it was a pleasure working with thanks for everything. I love my new 2021 Rogue More

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I love Napoli Kia of Milford, CTThey are so organized I love Napoli Kia of Milford, CT They are so organized and polite. I received a great deal and I love my 2017 Ford Explorer. Thanks guys, keep up the I love Napoli Kia of Milford, CT They are so organized and polite. I received a great deal and I love my 2017 Ford Explorer. Thanks guys, keep up the great work. I’ll definitely will be back for more. More

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This is our 15th car from Napoli. That says it all. They're knowledgeable, friendly, helpful and honest. Ricky Mills was a pleasure to work with...no pressure and actually listened to and answered ou They're knowledgeable, friendly, helpful and honest. Ricky Mills was a pleasure to work with...no pressure and actually listened to and answered our questions!. More

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They made buying our rouge off lease very simply and with no added fees. Ricky was very easy going and straight forward. With no bs. no added fees. Ricky was very easy going and straight forward. With no bs. More

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Great service great car friendly staff. Was there to help and make your experience comfortable, not pushy at all and great deals to btw. Defiantly going back for another lease and make your experience comfortable, not pushy at all and great deals to btw. Defiantly going back for another lease More

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I purchased a rogue with them and had an awful experience. They say anything to get you in the door to buy a vehicle and once the deal is done they brush you off. Once the car was paid for their c experience. They say anything to get you in the door to buy a vehicle and once the deal is done they brush you off. Once the car was paid for their customer service skills went out the door. The sales manager Tommy is not helpful at all, he loves to hear himself talk and he's very arrogant and condescending. I spent 3 hours in that dealership with my 2 small kids and there was an issue with taxes. I asked for a dealer plate so I can at least take my car home since all the paperwork was signed, the car was paid for and I signed my car over to them and they told me no. This is unacceptable all of this should have been done before paperwork was signed. I ended up going all the way home with my old car that was technically signed over to them and had to go right back bc everything was fixed. They only gave me 1 key so I asked for another key they told me it only comes with one but they would check but I needed to hold on again for the millionth time. I couldn't wait not one more minute so I left and they never called to check up. I called the next day to ask about it and ended up arguing with Tommy and when I asked for his manager or boss he told me he doesn't have a boss he's the manager and that I should write an email because I can't speak to anyone else but him! I had a horrible experience and I couldn't get passed Tommy on the phone bc the office turned it into a joke that I was frustrated. I called Napoli Kia and they were very helpful with giving me the owners information so we'll see what happens but do not purchase a vehicle from this branch! More

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