Rick Parbhunath
Rick Parbhunath at Executive Kia
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Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
665 Reviews

Dealership Experience

4 yrs, 1 mo

4.8

665 Reviews

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665 Reviews of Rick Parbhunath

November 18, 2024

Dealership Rating
Employee Rating

Never had an issue with my service. Everyone is always nice and welcoming. Thank you! More

by michellelherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Executive Kia responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 06, 2024

Dealership Rating
Employee Rating

They were aware of a recall on problem I was having and very helpful for a resolution More

by katmdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

Nov 10, 2024

Executive Kia responded

Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years. Carl Maratta Service Manager

November 01, 2024

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Employee Rating

Service was completed in a timely fashion. Staff was friendly and helpful. I would highly recommend this dealership for maintenance More

by whogan973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

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Employee Rating

Pre delivery communication was very good, addressing issues that were condition of sale poor at best More

by Jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Nov 07, 2024

Executive Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Goglettino General Manager

October 20, 2024

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Employee Rating

Great to work with on scheduling any needed repairs and making it an easy process. Very friendly and personable! More

by JSiz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Executive Kia responded

Thank you for taking the time to leave us a great review. We look forward to working with you again. Carl Maratta Service Manager

October 14, 2024

Dealership Rating
Employee Rating

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 01, 2024

Dealership Rating
Employee Rating

The people are always kind there and get things done in a timely matter. Even during emergencies. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Rachel Marshall

Oct 02, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 27, 2024

Dealership Rating
Employee Rating

I am a first time leaser and leased a brand new vehicle from this dealership in July. I have already begun to have issues with the vehicle and keep trying to bring it in for service, but it does not seem l More

by ajforsythe13
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ouafaa Kouhaila

September 27, 2024

Dealership Rating
Employee Rating

I leased my first vehicle from the dealership and within 2 1/2 months I have had a few issues with the car and no one seems to want to help me out. Limited appointment options, no loaner cars and lack of co More

by ajforsythe13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ouafaa Kouhaila

Sep 28, 2024

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

September 24, 2024

Dealership Rating
Employee Rating

Had a great experience purchasing a car at Executive Kia. Our salesman Cristian was very responsive and receptive to our needs, and the entire process went smoothly! More

by smashbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Hernandez

Sep 25, 2024

Executive Kia responded

Thank you so much for choosing Executive Kia! Please let us know if we can be of any more assistance. John Goglettino General Manager

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