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Rick Parbhunath
Rick Parbhunath at Executive Kia
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Rick Parbhunath

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
669 Reviews

Dealership Experience

4 yrs, 2 mos

4.8

669 Reviews

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669 Reviews of Rick Parbhunath

December 10, 2024

Dealership Rating
Employee Rating

Harrison was amazing he kept me up to date on everything I have a great experience everytime I go there everyone is very pleasant and helpful More

by QSRJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Maratta, Harrison Stone, Rachel Marshall, Jake Anthony

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Dec 10, 2024

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Harrison here at Executive Kia. Carl Maratta Service Manager

November 30, 2024

Dealership Rating
Employee Rating

We have had nothing but success dealing at an executive Kia. Certainly, a professional and knowledgeable service facility who we recommend to everyone More

by HECTORDIAZ123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

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Dec 02, 2024

Executive Kia responded

We are very happy to have provided you with such a positive experience, Hector! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 26, 2024

Dealership Rating
Employee Rating

I’ve had a KIA for the last 6 vehicles and plan to continue. Service is excellent as are your employees. More

by SHAINASNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marshall

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Nov 26, 2024

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 26, 2024

Dealership Rating
Employee Rating

Their service is very good and they work very efficiently. Overall, we are very satisfied. More

by mingchong_yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice, Carl Maratta, Harrison Stone, Rachel Marshall, Jake Anthony

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Nov 27, 2024

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 18, 2024

Dealership Rating
Employee Rating

Never had an issue with my service. Everyone is always nice and welcoming. Thank you! More

by michellelherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Executive Kia responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 06, 2024

Dealership Rating
Employee Rating

They were aware of a recall on problem I was having and very helpful for a resolution More

by katmdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

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Nov 10, 2024

Executive Kia responded

Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years. Carl Maratta Service Manager

November 01, 2024

Dealership Rating
Employee Rating

Service was completed in a timely fashion. Staff was friendly and helpful. I would highly recommend this dealership for maintenance More

by whogan973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone, Rachel Marshall, Jake Anthony

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Nov 04, 2024

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

Dealership Rating
Employee Rating

Pre delivery communication was very good, addressing issues that were condition of sale poor at best More

by Jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ouafaa Kouhaila, Carlos Trindade, Michael Schweikert

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Nov 07, 2024

Executive Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Goglettino General Manager

October 20, 2024

Dealership Rating
Employee Rating

Great to work with on scheduling any needed repairs and making it an easy process. Very friendly and personable! More

by JSiz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Executive Kia responded

Thank you for taking the time to leave us a great review. We look forward to working with you again. Carl Maratta Service Manager

October 14, 2024

Dealership Rating
Employee Rating

Executive Kia met and exceeded my expectations in quality, promptness, and value! I will continue to use and recommend Executive Kia for my service needs’ More

by Freddie M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice, Carl Maratta, Jesse Mies

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Oct 14, 2024

Executive Kia responded

It has been a pleasure serving you, Freddie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

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