Rick Jimenez | Page 7

Great dealership with outstanding people. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. More

by reimerlc Verified Customer Verified Customer

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When I purchased my cadillac on 9 November 2023, I drove it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. They determined it best to replace the transmission. I was promised that it would be returned to me before Christmas. It was, the Friday before Christmas, after I called for an update on the status. Once I get home I hear a singing in the undercarriage. Took it back to the dealer and went for a ride with the service manager. No noise. Ok, I go home and over the weekend the noise returns. Listening closely while I'm near a curbing, I can hear grinding. Still waiting for a call back from the service manager. I hope someone with any type of management can call me to make the situation better. BTW, is there anything true about the Lemmon Law? More

by cl28409 Verified Customer Verified Customer

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Always great service and friendly staff that makes you feel like family. Will continue coming to this dealership and highly recommend them. feel like family. Will continue coming to this dealership and highly recommend them. More

by CENIA77 Verified Customer Verified Customer

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Waited over 4hrs for a very small issue, Never told how long it would take. Nothing fixed told to make another appointment. long it would take. Nothing fixed told to make another appointment. More

by deluej Verified Customer Verified Customer

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FrI’m m the moment you enter the office, thier Care is Personsl, Helpful, Sincere and Courteous! Personsl, Helpful, Sincere and Courteous! More

by Info@jlministries.com Verified Customer Verified Customer

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TOOK CARE OF ALL MY SERVICE NEEDS EXCELLENT SERVICE THANK YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. More

by PAULCARSLEY Verified Customer Verified Customer

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As always work completed fully and in a timely manner. Waiting area was clean and comfortable Waiting area was clean and comfortable More

by PSOBOCINSKI Verified Customer Verified Customer

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I have dealt with thos dealership for many years and thi@ is my third vehicle with them. Very happy with the sales and service departments is my third vehicle with them. Very happy with the sales and service departments More

by wlavezzi Verified Customer Verified Customer

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was told my problem was fixed. in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few thing in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few things. I am the custi]omer not the mechanic! More

by chevyman.wallace Verified Customer Verified Customer

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Very good service people were very friendly only problem was when picking up car the wait was a little to long problem was when picking up car the wait was a little to long More

by GCHERRY2465 Verified Customer Verified Customer

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