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Rick Jimenez
Refer Me
253 Reviews
Dealership Experience
29 yrs, 6 mos
Industry Experience
34 yrs, 11 mos
Languages Spoken
English
Spanish
253 Reviews
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253 Reviews of Rick Jimenez
February 09, 2025
As close as family that I’ve dealt with for years…. .great & sincerely personal company .great & sincerely personal company More
by JOE@FLMUSHROOM.COM
Verified CustomerOther Employees Tagged: Mark Allen, Tony Pagano
January 17, 2025
Easygoing no pressure sale. Mr. Jimenez was patient with us driving 4 cars over several days our options were so good. We needed to have time to think about what our ultimate pu Mr. Jimenez was patient with us driving 4 cars over several days our options were so good. We needed to have time to think about what our ultimate purchase would be. I'm enjoying driving the Caddy. My deceased mother-in-law is looking down at me and smiling. She was a big Cadillac fan. More
by debbie37
December 18, 2024
This is not my first vehicle purchased from Plaza Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but Cadillac. Been dealing with Tony (now GM) and Rick (salesperson) for many years and cadillac purchases. There are closer Cadillac dealerships - but we have always been treated with honestly, courtesy and professionalism consistently when looking to trade in and purchase a new car. Also, not my first Cadillac vehicle - my first ones started in Virginia, then Miami, and now up in North/Central Florida. The dealership is an hour each way for us to drive - and not only purchase from Plaza but return for servicing as well. So I have to state - the delivery/cleaning/add-ons of the 2024 we purchased new didn't go as smoothly as in the past. BUT - the team made it right when I brought it back to them. No hassles, arguments, etc., they apologize and then make it right. Part of the issue was the dealership has new car-prep/detailers and I think not as great as in past. Hopefully the ownership of the dealership will address this as I'm sure they want to be in great standing with its new and return customers. Lastly, I love being back into a Escalade - I "slipped" when purchased new vehicle and traded in my 2019 Escalade ESV for a BMW X7. I like the vehicle - but was never IN LOVE with it. Traded it in after 2 years for the 2024 ESV and love my new BEAST as I've named it. Thanks for the opportunity to submit my comments and thanks again to Rick and Tony for making me happy to be with Plaza Cadillac. More
by smcolivas
Other Employees Tagged: Tony Pagano
November 17, 2024
Every thing is very good with sales and service. Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing. More
by ronbevinm
Other Employees Tagged: Mark Allen
November 16, 2024
Outstanding with great service. Enjoyed the experience and the staffs help. Will recommend Plaza to others Enjoyed the experience and the staffs help. Will recommend Plaza to others More
by davidhays63
Other Employees Tagged: Mark Allen, Jesse knapp, Rob Giovanetti
October 24, 2024
Wonderful service from all of the staff. Took the time to explain everything dealing with my problem Took the time to explain everything dealing with my problem More
by WTOBRIEN3559
Other Employees Tagged: Mark Allen, Jesse knapp, Rob Giovanetti, Tony Pagano
October 21, 2024
They fixed the problem but when I got the car back all my tail light is and head lights went out tail light is and head lights went out More
by shannon52480
Other Employees Tagged: Mark Allen, Jesse knapp, Rob Giovanetti, Patrick Bianchi, Tony Pagano, Chris Johnson
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