Rick Jimenez
Rick Jimenez at Plaza Cadillac
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Rick Jimenez

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.8
248 Reviews

Dealership Experience

29 yrs, 2 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

248 Reviews

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248 Reviews of Rick Jimenez

November 17, 2024

Dealership Rating
Employee Rating

Every thing is very good with sales and service. Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing More

by ronbevinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

November 16, 2024

Dealership Rating
Employee Rating

Outstanding with great service. Enjoyed the experience and the staffs help. Will recommend Plaza to others More

by davidhays63
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

Wonderful service from all of the staff. Took the time to explain everything dealing with my problem More

by WTOBRIEN3559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 22, 2024

Dealership Rating
Employee Rating

I was met immediately on arrival by Rick, the car was all set for the test drive. Rick was very knowledgeable about the car. I was very pleased. More

by snowhite305hp
Recommend Dealer
Yes

October 21, 2024

Dealership Rating
Employee Rating

They fixed the problem but when I got the car back all my tail light is and head lights went out More

by shannon52480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2024

Plaza Cadillac responded

This Email does not bring up anything in our system. Please send us the Vehicle information so I can look into this. Thank you Patrick

October 19, 2024

Dealership Rating
Employee Rating

Service was professional and quick. Everyone was very nice and helpful I will definitely go back. More

by GH59GH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

Excellent doing business with this dealership. Rick Jimenez was my sales person- friendly, helpful, none of that high-pressure stuff you get at other dealerships. The whole process was transparent More

by profklm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

August 06, 2024

Dealership Rating
Employee Rating

Always pleasant, friendly and eager to help. Everyone at this dealership seems to make you feel welcomed. More

by rmmmzplus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 09, 2024

Dealership Rating
Employee Rating

I liked everything but customer lounge area not what you would expect from Cadillac. Kia and Hyundia much nicer. More

by ronbevinm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

July 03, 2024

Dealership Rating
Employee Rating

No car update from GM can’t be done by dealer can’t use car less than a month old Have loaner not happy More

by barefootingdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Allen, Rob Giovanetti

Jul 06, 2024

Plaza Cadillac responded

Both the staff at Plaza Cadillac and GM value our customers' safety. We understand your frustration that your new vehicle needs an update, and look forward to getting you back behind the wheel as soon as Cadillac provides us the software and/or parts needed to complete the work.

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