Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 5

Service & Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
452 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

46 yrs, 11 mos

Languages Spoken

English English

5.0

452 Reviews

Write a Review

452 Reviews of Richard Lanci

July 18, 2026

Dealership Rating
Employee Rating

Ben in the service department was awesome! He made the whole experience quick and easy. Great customer service—I’ll definitely be back. More

by bobadwin
Recommend Dealer
Yes

Other Employees Tagged: Edward Maguire, Ben Ammar

Jul 19, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 18, 2026

Dealership Rating
Employee Rating

Amazing service from bmw of fort washington. thank you Rich lanci and Ben ammar you guys the best getting me without appointment More

by petersjstudent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

July 17, 2026

Dealership Rating
Employee Rating

Ben, as my shuttle driver was so pleasant and interesting to speak with during my shuttle ride. Definitely rounded out a good experience with BMW Fort Washington. More

by yjones6173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2026

Dealership Rating
Employee Rating

Ben - Excellent customer service and highly knowledgeable about car repair and maintenance. Ben is awesome More

by victorialynn.ivery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

July 13, 2026

Dealership Rating
Employee Rating

Great Service , Everyone was great especially Ben he was very pleasant i recommend this dealership to everyone More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

BMW of Fort Washington responded

Hello Ismael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

July 10, 2026

Dealership Rating
Employee Rating

The service team was really amazing and efficient. Their team was very communicative about the services being done and the cost. Brittany and Ben were great working with! More

by angelinabaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Ben, Ryan and Dennis were incredibly helpful. I was in and out very quickly and they even offered snacks while I waited. They took great care of me, highly recommend. More

by mosinghafary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Ben and Dennis treated me very well and made sure I had everything I needed More

by aubs0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben was really helpful when I walked into the dealership and he helped me with all my concerns. More

by Rafid1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 25, 2026

Dealership Rating
Employee Rating

Ben and Frank is very good with their work and very attentive with my request. More

by msochemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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