Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 29

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

May 26, 2023

Dealership Rating
Employee Rating

Ben Ammar and Rose treated me like family. Excellent customer service. I recommend BMW FORT WASHINGTON More

by casanovabrown78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 24, 2023

Dealership Rating
Employee Rating

Ben Ammar and Santo are great help, I recommend BMW FORT WASHINGTON to everyone for service. More

by Sirojiddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman, Santo Hannawacker

Jun 02, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 24, 2023

Dealership Rating
Employee Rating

Always Great service at BMW Fort Washington. Thanks to Ben, Brittney, and the rest of the Fort Washington BMW family. More

by Mstamekayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2023

Dealership Rating
Employee Rating

Thanks to Ben for the great help and attention I recommend BMW fort Washington . They are the best More

by Gsubmarine1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 21, 2023

Dealership Rating
Employee Rating

The sales team of Jim Kostack & Mike Abrams along with the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in servi More

by Albert P DeColli Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Mike Abrams, Frank Menna , Joshua Farrell

Jun 04, 2023

Albert P DeColli Jr responded

BMW of Fort Washington May 21, 2023 Albert P DeColli Jr The sales team of Jim Kostack & Mike Abrams along with the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in service, who made sure the vehicle was completely checked and ready to go. These employees are a valuable assets to your dealership. Keep up the great customer service.

May 20, 2023

Dealership Rating
Employee Rating

Great service provided by the wonderful team at BMW. Ben, Melany, and Amie. thank you!! More

by gordon3201
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar , Melany Del Toro

Jun 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 20, 2023

Dealership Rating
Employee Rating

What a great team at BMW Of ft wash. Melany, Amie, and Ben were amazing help. More

by mdmjsmith
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , Melany Del Toro

Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 10, 2023

Dealership Rating
Employee Rating

Ben ammar and Santo great asset to bmw of fort Washington. I do recommend this dealership for services and parts to everyone. They are honest and love their customers 👍 More

by hjkefalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman, Santo Hannawacker

April 20, 2023

Dealership Rating
Employee Rating

BMW of Fort Washington what can I say excellent service experience. The staff is kind, courteous and friendly. You’re not just treated like a number you treated like family I especially want to. Thank Mike More

by mcesarinijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 18, 2023

Dealership Rating
Employee Rating

Ben ammar Rich lanci Ryan young and the GM mr fastman are the best at bmw of fort Washington are the best . More

by mcesarinijr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Jun 05, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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