Richard LaRussa
Richard LaRussa at Toyota of Scranton
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Richard LaRussa

Finance Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
305 Reviews
4.8

305 Reviews

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305 Reviews of Richard LaRussa

December 19, 2024

Dealership Rating
Employee Rating

Friendly people and willing to work with me. Got a great deal on a vehicle More

by HVILLECCO1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Ahmad Wasal

Dec 20, 2024

Toyota of Scranton responded

HVILLECCO1984, Thank you for your review! We're so glad to hear that our team was friendly and worked with you to find the right vehicle. Congratulations on your great deal—we hope you enjoy your new ride! If you ever need anything, we're here to help. Safe travels! Warm regards, The Sales Team Toyota of Scranton

December 17, 2024

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All employees very professional. Very happy with the product Toyota has to offer the customer. More

by HMCGOVERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl

Dec 17, 2024

Toyota of Scranton responded

HMCGOVERN, Thank you for sharing your experience! We're delighted to hear that you found our team professional and that you’re happy with what Toyota has to offer. Your satisfaction means the world to us, and we’re here whenever you need us. Enjoy your Toyota! Warm regards, The Sales Team Toyota of Scranton

December 16, 2024

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Employee Rating

“I brought my car to Toyota Scranton for servicing, and the experience was top-notch. The staff was professional, and they completed the work quickly without cutting corners. They even provided a detailed More

by Ho Thang
Recommend Dealer
Yes
Dec 16, 2024

Toyota of Scranton responded

Ho Thang, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a top-notch experience with our service team. Professionalism and attention to detail are very important to us, and it’s great to know we delivered on those values. We appreciate your trust and are glad you found the detailed explanation of the services helpful. We look forward to taking care of your car maintenance needs in the future. If there’s ever anything you need, please don’t hesitate to reach out! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 06, 2024

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Hannah was wonderful to work with. She was very responsive and knowledgeable in her job. More

by NSHIFFER08
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Len Gierzal, Hannah Schork , Robert Turs

Dec 08, 2024

Toyota of Scranton responded

NSHIFFER08, Thank you for sharing your experience with us! We're delighted to hear that Hannah provided such wonderful service and impressed you with her responsiveness and knowledge. We’re lucky to have her on our team! If there’s anything more we can do for you, please don’t hesitate to reach out.Thank you for sharing your experience with us! We're delighted to hear that Hannah provided such wonderful service and impressed you with her responsiveness and knowledge. We’re lucky to have her on our team! If there’s anything more we can do for you, please don’t hesitate to reach out. Warm regards, The Sales Team Toyota of Scranton

November 30, 2024

Dealership Rating
Employee Rating

Always a great experience dealing with Dave Greico and Toyota of Scranton thank you a a More

by JMPLAWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2024

Toyota of Scranton responded

JMPLAWLER, Thank you for your wonderful feedback! We're so glad to hear that Dave Grieco and our team continue to provide you with great experiences. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

November 01, 2024

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Employee Rating

They worked hard on getting us the best experience buying the Truck. Treated us to food and drinks while waiting. I would rate them as the Best Dealership in our area. Salesman should get a raise for how pro More

by BLUENASCAR2824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Len Gierzal

Nov 01, 2024

Toyota of Scranton responded

BLUENASCAR2824, Thank you so much for your wonderful review and for trusting us with your second truck purchase! We're thrilled to hear that our team went above and beyond to make your experience enjoyable and memorable. It’s fantastic to know that our salesperson’s professionalism made a positive impression, and I’ll be sure to pass along your kind words to the team. We’re truly grateful for your recommendations to others and look forward to continuing to be your go-to dealership. Enjoy your new truck, and thank you again for being part of our Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

October 20, 2024

Dealership Rating
Employee Rating

My purchase was smooth with no problems. The finance manager was super. All my needs were met and in a timely manner. More

by STORM20258
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

STORM20258, Thank you for your fantastic review! We're so glad to hear that your purchase went smoothly and that our finance manager provided excellent service. Meeting your needs in a timely manner is always our priority, and we're happy we could deliver that experience for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

October 17, 2024

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Employee Rating

Good, people were kind and easy to work with and they try hard to get u in the right car at the right price More

by ERIKBACON06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Toyota of Scranton responded

ERIKBACON06, Thank you for your kind words! We're so glad to hear that our team made the car-buying process smooth and enjoyable for you. We always strive to help our guests find the perfect vehicle at the best price. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

September 09, 2024

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The salesman and the manager and the financial team were amazing. They made us feel like family. They could not do enough for us. So a great experience. More

by MCANDREW604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Toyota of Scranton responded

MCANDREW604, Thank you so much for your wonderful review! We’re thrilled to hear that our sales, management, and financial teams made you feel like family and provided such a positive experience. It’s our goal to go above and beyond for our customers, and we’re glad we were able to do that for you. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

August 31, 2024

Dealership Rating
Employee Rating

I had an amazingly easy car buying process with this dealership. Stress free and simple. I couldn’t be happier More

by KILLEENA328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Toyota of Scranton responded

KILEENA328, Thank you for your fantastic feedback! We’re thrilled to hear that you had an amazingly easy and stress-free car buying experience with us. Making the process as simple and enjoyable as possible is our goal, and it’s wonderful to know that we succeeded. Your satisfaction is our top priority, and we couldn’t be happier to have met your expectations. If you need anything else or have further questions, please don’t hesitate to reach out. Enjoy your new car! Best regards, The Sales Team Toyota of Scranton

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