Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Richard LaRussa
Refer Me
306 Reviews
306 Reviews
Write a Review
306 Reviews of Richard LaRussa
January 06, 2025
I can’t say enough good things about this place. 5 star service all around, and I’ve bought enough new cars to know a good experience from someone who is just trying to make the sale. The way they 5 star service all around, and I’ve bought enough new cars to know a good experience from someone who is just trying to make the sale. The way they took care of my family and my needs through the whole process was exceptional. Starting with my salesman Jordan Printz, who responded to everything that I asked with a want to help, and a no nonsense, straightforward approach toward the options that would benefit me, versus the unnecessary. He ran me 4 quotes on different trucks without me ever feeling like it was a hassle. Two young kids waiting at home, and the sale was after hours, never made me feel like I was being rushed. Thank you Jordan. Marco Valenti, the finance manager….cant say enough good things about this man, he’s handled all my purchases through Toyota of Scranton for it feels like almost a decade. He knows me by name and remembers when I fibbed about “not trading this car in for awhile”. He’s exceptional at what he does, seemless paperwork as always, and a great personality. Looking forward to dealing with him on the next go ‘round. And yet another member of the team that needs recognition, Richard LaRussa, the Finance Director. You could not ask for a nicer human being. From helping me add protections for my new truck, to providing meals for dinner for my family of four, just because he knew we were there for awhile and wanted to make supper easy on us and that the kids bellies were full. I’m writing this long review because I hope it falls into the right hands at Toyota of Scranton…and just to add a little story that deserves accreditation…I had my last vehicle serviced at Toyota recently and was dropped off to pick it up after hours, where the key was never left in it. It was a touch past 8:00 PM. the only person in the building working was Richard. I knocked on the glass window to ask if maybe he could see if the key was left inside. He brought me inside, helped me look for well over an hour, calling multiple people, trying to help any way he could. I told him it wasn’t a big deal, I’d have my wife come with the other key. He offered me a drink and an apology which wasn’t even necessary since he was doing me such a great service. She picked me up and we went home. 8:00 AM next morning there was a porter with my key at my front door… I live roughly 28 miles away! Rich took care of everything, and they even sent a $50 gift card in the mail to cover my wife’s fuel. Tell me what other dealership has done that for you. These gentlemen are class acts, and worth their weight in gold. Moral of this novel….use them for your vehicle purchases, you won’t be disappointed. More
by McGrath86
Other Employees Tagged: Marco Valenti, Jordan Printz
December 19, 2024
Friendly people and willing to work with me. Got a great deal on a vehicle Got a great deal on a vehicle More
by HVILLECCO1984
Verified CustomerOther Employees Tagged: Alan Aimer, Ahmad Wasal
December 17, 2024
All employees very professional. Very happy with the product Toyota has to offer the customer. Very happy with the product Toyota has to offer the customer. More
by HMCGOVERN
Other Employees Tagged: Doug Stahl
December 16, 2024
“I brought my car to Toyota Scranton for servicing, and the experience was top-notch. The staff was professional, and they completed the work quickly without cutting corners. They even provided a detailed the experience was top-notch. The staff was professional, and they completed the work quickly without cutting corners. They even provided a detailed explanation of the services performed. I’ll definitely return for all my car maintenance needs!” More
by Ho Thang
December 06, 2024
Hannah was wonderful to work with. She was very responsive and knowledgeable in her job. She was very responsive and knowledgeable in her job. More
by NSHIFFER08
Other Employees Tagged: Len Gierzal, Hannah Schork , Robert Turs
November 30, 2024
Always a great experience dealing with Dave Greico and Toyota of Scranton thank you a a Toyota of Scranton thank you a a More
by JMPLAWLER
Other Employees Tagged: Marco Valenti, David Grieco, Ryan Cali, Matthew Hedden, Justin Cheverez, Jim Luyster
November 01, 2024
They worked hard on getting us the best experience buying the Truck. Treated us to food and drinks while waiting. I would rate them as the Best Dealership in our area. Salesman should get a raise for how pro the Truck. Treated us to food and drinks while waiting. I would rate them as the Best Dealership in our area. Salesman should get a raise for how professional he was. I have told many many people about our experience. This is the 2nd Truck I have bought at this Dealership More
by BLUENASCAR2824
Other Employees Tagged: Len Gierzal
October 20, 2024
My purchase was smooth with no problems. The finance manager was super. All my needs were met and in a timely manner. The finance manager was super. All my needs were met and in a timely manner. More
by STORM20258
Other Employees Tagged: George Zepherin, Tiffany Peoples, Ahmad Wasal, Hannah Schork
October 17, 2024
Good, people were kind and easy to work with and they try hard to get u in the right car at the right price hard to get u in the right car at the right price More
by ERIKBACON06
Other Employees Tagged: Brian Burgess, Marco Valenti, Nicki Natiello, Jake Warrington
September 09, 2024
The salesman and the manager and the financial team were amazing. They made us feel like family. They could not do enough for us. So a great experience. amazing. They made us feel like family. They could not do enough for us. So a great experience. More
by MCANDREW604
Other Employees Tagged: Mark Thomas, Alan Aimer, Kevin Morrow, Ahmad Wasal, David Grieco
Dealership Inventory (303 Vehicles)
