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Richard Knase
Richard Knase at Van Chevrolet Buick GMC
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Richard Knase

Internet Director

Van Chevrolet Buick GMC

8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.2
37 Reviews
4.2

37 Reviews

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37 Reviews of Richard Knase

January 27, 2025

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Employee Rating

Great deal, you get what you are promised. My third deal with Van Chevrolet GMC More

by MARC46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Keith Maldonado, Mike Nations, Carlos Moreno, Ron Daly, Scott Daly

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Jan 28, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic review, Marc! We're thrilled to hear you're satisfied with your experiences at Van Chevrolet GMC. Your continued trust means a lot to us, and we look forward to serving you again in the future!

January 21, 2025

Dealership Rating
Employee Rating

They told me many lies and they didn't fulfill what they promised I felt cheated More

by casjoorc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Moreno, Morelia Maxwell

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Jan 23, 2025

Van Chevrolet Buick GMC responded

Ensuring clear communication and delivering on promises are priorities for our team, and your feedback is valuable in helping us identify where we may have fallen short. We would like to learn more about your visit and address your concerns in greater detail. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 13, 2025

Dealership Rating
Employee Rating

The purchase experience was pleasurable. Everyone was polite and were more that accommodating to my requests. More

by rperkins331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Keith Maldonado, Mike Nations, Carlos Moreno, Ron Daly, Scott Daly, Michael Rybicki

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Jan 14, 2025

Van Chevrolet Buick GMC responded

Thanks for the wonderful feedback! We're thrilled to hear you had a pleasurable experience and found our team accommodating. Your satisfaction means a lot to us, and we look forward to serving you again soon!

January 13, 2025

Dealership Rating
Employee Rating

High integrity with offers very clear and no hidden fees or issues. The only feed back is I wish if they can make an exceptions to lease the older card like 2023 and only finance option. More

by Zayd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Alkhafaji, Morelia Maxwell

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Jan 14, 2025

Van Chevrolet Buick GMC responded

Zayd, thank you for your fantastic review! We appreciate your feedback on transparency and leasing options. Your insights help us improve, and we’ll definitely consider your suggestion. We're glad you're satisfied with our service!

January 12, 2025

Dealership Rating
Employee Rating

GM Matt Cerreta is extremely helpful, professional, smart and caring. As is all his team. More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Keith Maldonado, Mike Nations, Carlos Moreno, Ron Daly , Justin Cerreta, 5 stars. Maria, 5 stars.

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Jan 13, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback, Molly! We're thrilled to hear that Matt and the team made such a positive impression. Your support means a lot to us, and we’re committed to maintaining that level of service. Looking forward to seeing you again soon!

January 02, 2025

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Employee Rating

Very poor experience. Rushed deal. Inconsistent communication between staff. Was called a week after closing to confirm I in fact "purchased the car" because they had 2 de More

by draxkid141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bret Glass , Brent Faulkner

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Jan 03, 2025

Van Chevrolet Buick GMC responded

It’s important to us that every customer has a seamless and clear experience, and we understand your frustration with the rushed deal and the communication issues. We will look into the mix-up with the deal jackets to ensure this doesn’t happen again. If you have any further concerns or questions, please feel free to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

Jan 14, 2025

draxkid141 responded

You still have my vehicle after since 12/10/24. I was informed today they are aware the engine blew at 47k miles after 6 days of operation. The service department was so lackadaisical, they had to sublet the diagnostic of the car to another dealership unbeknownst to me. Moreover they are trying to get out of the lemon law even though the vehicle is within the legal 15 days or 500 miles. This location is actively attempting to scam customers.

December 28, 2024

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Employee Rating

Bret went above and beyond to help me and my fiance find the perfect vehicle for her. He got her into a car that she absolutely loved and kept us in our budget as well. We would come back again just for his More

by JOEL.A.CARTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Keith Maldonado, Mike Nations, Rhett Ballard

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Dec 30, 2024

Van Chevrolet Buick GMC responded

Thanks for the wonderful review, Joel! We’re thrilled to hear Bret made such a positive impact on your car-buying experience. Helping our customers find the perfect vehicle while staying within budget is what we aim for. Looking forward to seeing you both again!

December 23, 2024

Dealership Rating
Employee Rating

Deal was easy and great. Dom was a solid dude. May by another from then More

by Smochoa03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Keith Maldonado, Mike Nations, Michael Rybicki, Haylee Rios, Dave Seifer, Gerardo Munoz, Cameron Loomer, Morelia Maxwell

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Dec 30, 2024

Van Chevrolet Buick GMC responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience and found the deal easy. Dom appreciates the shoutout! We look forward to serving you again soon.

December 21, 2024

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Employee Rating

Scott Daley is absolutely the best deal maker car salesman that I have ever dealt with and I’ve dealt with a lot Scott me right Thanks Scott More

by Melegittino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass, Scott Daly

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Dec 23, 2024

Van Chevrolet Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Scott. His dedication to providing excellent service truly makes a difference. We appreciate your support and look forward to assisting you again in the future!

December 14, 2024

Dealership Rating
Employee Rating

Very professional and friendly group of salesmen. Went out of their way to show me all options of different cars I was interested in . I will definitely recommend the dealership to friends and family More

by sjlking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed Alkhafaji

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Dec 16, 2024

Van Chevrolet Buick GMC responded

Thank you! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we’re here anytime you need assistance with your next vehicle. Enjoy the ride!

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