Richard Knase
Internet Director
Van Chevrolet Buick GMC
8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260
24 Reviews
Write a Review24 Reviews of Richard Knase
November 19, 2024
Catered to our needs and worked with us to get us into a truck that was affordable. truck that was affordable. More
Other Employees Tagged: Mike Nations, Carlos Moreno, Dave Seifer , Tyler Mooseman
November 13, 2024
Great service, good quality customer service. Super friendly and would recommend to friend and family Super friendly and would recommend to friend and family More
Other Employees Tagged: Keith Maldonado, Carlos Moreno, Morelia Maxwell
November 03, 2024
Buying process was easy and simple but I had to go back the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings we the next day to get the car detailed and they took roughly 3 hours. When it came back the wheels had been polished but no factory sticker markings were removed, streaks were all over the windows, there were no floor mats and all the stickers on the dashboard were still on. I told my sales rep there were no mats. He then took a packaged group of mats not from my car handed them to me and told me i was good to go. I proceeded to put the Mats in myself while voicing my disappointment in the fact I was doing so and multiple sales reps just watched and said yeah our detailers suck. I then asked to speak with a manager. I was not able to get to one until I walked up to the tower and asked a sales rep right in front to get me one. He apologized but gave me excuses like there were only 2 detailers and they don’t speak English very well. Finally I told them I had worked at a dealership before and if I had done any of this I would have been fired. Finally when they came back with my car the streaks and water marks were ALMOST fully gone as I’m driving away I realized the factory stickers on the dash WERE STILL THERE. Should have just done it myself by going to a car wash would have saved a lot of time. Crazy customer service, only would go back because the sales rep promised me a free tank of gas if I came in the next time I needed one. More
October 14, 2024
Great service, great deal, would recommend to friends. Was able to complete the purchase in a timely manner Was able to complete the purchase in a timely manner More
Other Employees Tagged: Keith Maldonado, Mike Nations, Ron Daly, Scott Daly , Francisco
October 10, 2024
Great experience from everyone at the dealership. Great experience from everyone at the dealership. Thanks. Great experience from everyone at the dealership. Thanks. More
Other Employees Tagged: Keith Maldonado, Ron Daly, Scott Daly
October 06, 2024
This is my 4th car with this dealership, so I think it goes without saying that I'm always pleased with the outcome. goes without saying that I'm always pleased with the outcome. More
Other Employees Tagged: Mike Nations , Rene C DeBaca
September 14, 2024
Amazing customer service. Chris Miller and and Logan were so awesome and helped me with everything I needed. They went above and beyond to help me and made sure I left the dea Chris Miller and and Logan were so awesome and helped me with everything I needed. They went above and beyond to help me and made sure I left the dealership very happy and satisfied. More
Other Employees Tagged: Keith Maldonado, Mike Nations, Ron Daly, Scott Daly, Devin Marshall, Dave Seifer, Gerardo Munoz, Chase Bartlett, Cameron Loomer , Chris Miller, Logan
August 21, 2024
They were super easy to work with. This is our second time buying from them This is our second time buying from them More
Other Employees Tagged: Bret Glass, Keith Maldonado, Dave Seifer
August 15, 2024
Never received 1400 check we agreed on deal bad service we have a signed letter we have a signed letter More
Other Employees Tagged: Bret Glass, Luis Alvarado