Mike Nations

WARRANTY SCAM I paid $2,700 for what I believed was a 48-month warranty that included oil changes and extensive coverage. Instead, I later found out it expired early because it was backdated to the vehic 48-month warranty that included oil changes and extensive coverage. Instead, I later found out it expired early because it was backdated to the vehicle’s first service—before I even bought the car. That meant I paid full price for a warranty that had already lost about six months of coverage. In the end, I paid $2,700 for two oil changes. When I called, Cody Pulsipher was helpful at first, but once he realized what the issue was, his attitude changed. He told me there was nothing he could do because the warranty was written to begin on the vehicle’s original service date (Before I had purchased the car.). He said “this was the first time this has ever happened”- Yeah Right🙄 The conversation left me feeling like I was the one at fault. Yes, I got frustrated, but I had just realized I had paid top dollar for significantly less coverage - I was xxxxxx. That’s when he started the victim card “I don’t appreciate your languange”— acting all concerned and offended.., blah,blah, blah.. at that point, I couldn’t bear to hear another word of his errogance. Cody wanted no part of hearing about the bad deal they signed me up for. He already knew. Hopefully this review will help another person to make same mistake. They do a great job selling MPP warranty, but when I came to to use it, it dissolved. Don’t let yourself get rushed into buying a warranty in the finance office. Shop around, compare prices, read the fine print, and make sure the warranty starts on the day you purchased, and make sure the end date is correct. Good luck! More

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I recently purchased a 2024 Cybertruck from Van Chevrolet and had an outstanding experience working with Jay Miranda. What stood out immediately was Jay's focus on understanding what I needed rather than and had an outstanding experience working with Jay Miranda. What stood out immediately was Jay's focus on understanding what I needed rather than trying to push a traditional sales process. Because of my schedule and an upcoming road trip, much of the transaction had to be handled asynchronously. Jay was responsive, proactive, and incredibly easy to work with throughout the entire process. The deal involved a trade-in, financing, and a number of moving pieces, but Jay kept everything organized and moving forward. Communication was clear, expectations were set accurately, and when I arrived at the dealership everything was prepared exactly as promised. I've spent much of my career leading operations and customer-facing organizations, so I pay attention to execution and follow-through. Jay demonstrated both at a very high level. He made what could have been a complicated vehicle purchase feel simple and stress-free. I highly recommend Jay to anyone considering a vehicle purchase from Van Chevrolet. Professional, customer-focused, and a pleasure to work with. More

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Juan, the sales guy was very helpful! He was patient and helped us choose the right vehicle He was patient and helped us choose the right vehicle More

by rick.lemmon Verified Customer Verified Customer

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Van Chevrolet is my go to dealership. The process is seamless every time!! Matt and Mike Nations are nothing but professional and always there to answer any question! The process is seamless every time!! Matt and Mike Nations are nothing but professional and always there to answer any question! More

by MICHAELA.LOPEZ Verified Customer Verified Customer

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Excellent customer service and great sales personnel. Second time I purchased from there. Will go bk third time around. Second time I purchased from there. Will go bk third time around. More

by GENEVANEZ Verified Customer Verified Customer

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Love this team. They always get the job done. Best in Arizona. Hands down. I don’t like sitting all day at the dealers. They do numbers and do them right. They always get the job done. Best in Arizona. Hands down. I don’t like sitting all day at the dealers. They do numbers and do them right. More

by kinghussle2 Verified Customer Verified Customer

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Very professional in responded to my questions in a very timely manner. I would highly recommend Haylee. timely manner. I would highly recommend Haylee. More

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I brought my 2019 Ford Ranger in due to persistent harsh shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have M shifting, especially between lower gears. I also let the service team know the truck recently underwent front-end collision repair, and that I have MPP extended protection. The service record shows the engine and transmission mounts were replaced, which I appreciate, but my original shifting concern still remains. What was confusing is that I was told no metal debris or internal transmission issues were found, yet the invoice clearly states: “Transmission pan was not dropped for diagnosis.” Without dropping the pan or inspecting the filter, I don’t understand how the internal condition of the transmission could be confidently evaluated. I also had difficulty getting the vehicle re-checked. Initially, I was told I would need to leave the vehicle for three days with no loaner, which made it nearly impossible to move forward. I ended up having to request management involvement just to get clarity and a path forward. Once I escalated, I was eventually able to get scheduled, and communication improved. However, the main transmission shifting concern still needs to be properly diagnosed, not just assumed to be normal or maintenance-related. I’m simply asking for: • A complete, documented transmission inspection, including dropping the pan and examining the filter. • Transparent communication. • A reasonable solution path under the MPP coverage I purchased. I hope this review encourages a clearer and more thorough diagnostic approach going forward. More

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Michael Nation is a great salesman! He was very knowledgeable and a pleasure to work with! He was very knowledgeable and a pleasure to work with! More

by RHARRISAZ Verified Customer Verified Customer

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Mike Nations was a great help in assisting me with my decision to purchase my desired vehicle. Very professional and courteous. Thanks to all that assisted with this transaction. I’m extremely satisfie decision to purchase my desired vehicle. Very professional and courteous. Thanks to all that assisted with this transaction. I’m extremely satisfied. More

by WNCAPTAIN Verified Customer Verified Customer

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