Richard Klaben
Richard Klaben at Klaben Chrysler Jeep Dodge Ram
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Richard Klaben

President

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
151 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

44 yrs, 1 mo

Industry Experience

51 yrs, 2 mos

4.9

151 Reviews

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151 Reviews of Richard Klaben

January 30, 2025

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Joe hilliard is above n beyond incredible. He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th More

by SHVDMONKE
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

January 14, 2025

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I have been with Klaban for years. I have used the same Service Advisor,Joe Hillard for years and have grown to trust him and his service recommendations. More

by citadal
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Don Jacobs - sales

January 07, 2025

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From finance to service you will not find better service, great people to work with always willing to help the customer. More

by ehawn0
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Recommend Dealer
Yes

December 13, 2024

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Amazing as always. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. More

by SHVDMONKE
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

October 16, 2024

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I’m very pleased with the service I received. I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worke More

by Tiffany
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , Ricardo Farone, Gilbert is very excellent to work with also !

October 02, 2024

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Speedy service and good communication! I have been coming here for years and years because of this! More

by Christine M
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Brian Franklin

September 23, 2024

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What an incredible experience. David is a 10!!! Easy and I couldn’t be happier! More

by Heidi
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , David Chang

August 10, 2024

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Always great ty for everything. The entire group does an amazing job.. You could not ask for a better team More

by SHVDMONKE
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Recommend Dealer
Yes

August 01, 2024

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Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro More

by westja
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Dolan , Jeremy Watson

July 11, 2024

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Ricardo was fantastic and helped me lease a new wrangler. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. More

by mypcb2
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Ricardo Farone

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