
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
44 yrs, 1 mo
Industry Experience
51 yrs, 2 mos
151 Reviews
Write a Review151 Reviews of Richard Klaben
January 30, 2025
Joe hilliard is above n beyond incredible. He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th More
Other Employees Tagged: Joe Hilliard
January 14, 2025
I have been with Klaban for years. I have used the same Service Advisor,Joe Hillard for years and have grown to trust him and his service recommendations. I have used the same Service Advisor,Joe Hillard for years and have grown to trust him and his service recommendations. More
Other Employees Tagged: Joe Hilliard , Don Jacobs - sales
January 07, 2025
From finance to service you will not find better service, great people to work with always willing to help the customer. great people to work with always willing to help the customer. More
Other Employees Tagged: Don Jacobs, Joe Hilliard, Brian Franklin
December 13, 2024
Amazing as always. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. More
Other Employees Tagged: Joe Hilliard
October 16, 2024
I’m very pleased with the service I received. I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worke I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worked with Ricardo he got me into my new jeep was patience with me and made me feel comfortable. Thank you to everyone at Klaben for what you do . Very please with my Jeep and the service I received. More
Other Employees Tagged: Brian Franklin , Ricardo Farone, Gilbert is very excellent to work with also !
October 02, 2024
Speedy service and good communication! I have been coming here for years and years because of this! I have been coming here for years and years because of this! More
Other Employees Tagged: Joe Hilliard, Brian Franklin
September 23, 2024
What an incredible experience. David is a 10!!! Easy and I couldn’t be happier! David is a 10!!! Easy and I couldn’t be happier! More
Other Employees Tagged: Brian Franklin , David Chang
August 10, 2024
Always great ty for everything. The entire group does an amazing job.. You could not ask for a better team The entire group does an amazing job.. You could not ask for a better team More
Other Employees Tagged: Steve Stephens, Brian Franklin, Ken Harris
August 01, 2024
Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible from sales through service. Thank you. More
Other Employees Tagged: Melissa Dolan , Jeremy Watson
July 11, 2024
Ricardo was fantastic and helped me lease a new wrangler. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. More
Other Employees Tagged: Steve Stephens , Ricardo Farone
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