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Richard Klaben
Richard Klaben | Page 2
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
167 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 9 mos
Industry Experience
52 yrs, 10 mos
167 Reviews
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167 Reviews of Richard Klaben
November 26, 2025
I trust Joe Hilliard and Klaben Dodge with all my service needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wai needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wait long! More
by heathchapman
Verified CustomerOther Employees Tagged: Joe Hilliard, Ridge Hancock , Joby Bacher, Brian Franklin
November 22, 2025
Greg and the store manager are great. They provided me with first-class, personalized service, always putting my needs first and showing high levels of honesty and empathy. They provided me with first-class, personalized service, always putting my needs first and showing high levels of honesty and empathy. More
by Damoraisg
Other Employees Tagged: Timothy Beane, Gregory Makoski, Jeff Ashley , Joby Bacher, Jeffrey Bryant
October 30, 2025
New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper repairs. Joe Hilliard is always professional and goes beyond what is necessary to make sure I am taken care of. All the staff is great. Smiling faces and greetings make you feel at home when you walk in the service department! More
by guygategalinspectionservice
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Timothy Beane, Scott Abdon , Brian Franklin, Steve Pasko
August 31, 2025
Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More
by Isshiahcrockett65
Other Employees Tagged: Justin L. Bolen, Steve Stephens, Timothy Beane, Ken Harris, Gregory Makoski , Joby Bacher, Brian Franklin, Christopher Hamilton, Casey Shaw
August 14, 2025
amazing as always. . the people the service the great knowledge and communication..amazing... keep it up . the people the service the great knowledge and communication..amazing... keep it up More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
May 20, 2025
Justin was so helpful with my first Jeep buying experience. He took the time to go through all the features of my new Wagoner S. (And there are many)! He’s answered all my questions and alerts me experience. He took the time to go through all the features of my new Wagoner S. (And there are many)! He’s answered all my questions and alerts me personally if there are any updates that need attention. He made the car buying experience a pleasure! More
by Fletcher Cooper
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin
April 27, 2025
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More
by Joe
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Michael Van Hoose, Steve Stephens, Timothy Beane, Jeff Ashley , Joby Bacher, Brian Franklin
January 30, 2025
Joe hilliard is above n beyond incredible. He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
January 07, 2025
From finance to service you will not find better service, great people to work with always willing to help the customer. great people to work with always willing to help the customer. More
by ehawn0
Other Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs
December 13, 2024
Amazing as always. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
Dealership Inventory (333 Vehicles)
2020 Jeep Compass
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
