Richard Keene
Richard Keene at Pacifico Ford
Refer Me

Richard Keene

Service Lane Manager

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

Contact Me
5.0
8 Reviews
5.0

8 Reviews

Write a Review

8 Reviews of Richard Keene

November 12, 2024

Dealership Rating
Employee Rating

I always have a good experience at Pacifico Ford but when I was having a particularly bad day last week when my car was getting serviced Rich went beyond to help me out. It was the bright spot of a not good More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Pacifico Ford responded

Hi Vanessa, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 24, 2024

Dealership Rating
Employee Rating

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 06, 2024

Dealership Rating
Employee Rating

Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my More

by actingupnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 16, 2024

Dealership Rating
Employee Rating

Great service, great vehicle selection and an awesome financing department. Stan and Angelo made sure the deal made sense and that I left with a vehicle that I wanted. I couldn’t be happier with my decis More

by marvjack5400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto, Stanley I Otto Jr , Angelo Jones, Gina Puggi-McDevitt, Alexander Saraullo, Kenny Scharff

Mar 18, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 07, 2024

Dealership Rating
Employee Rating

Awesome work. ..kept me informed throughout the time I was there. Nice work done. Like More

by Carebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 15, 2023

Dealership Rating
Employee Rating

The best customer service. Everyone is friendly and helpful. They do a great job in servicing my car. I love the free pretzels as well. More

by Donaldonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 18, 2023

Dealership Rating
Employee Rating

Mr Angelo Jones has made this experience stress-free. Walked me through every step. Let me know what would help me to secure the vehicle that I wanted. Also the rest of the team made me feel at ease and More

by malikajones107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Agosto , Angelo Jones, Gina Puggi-McDevitt

Nov 20, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 19, 2023

Dealership Rating
Employee Rating

We were very pleased with the service from Rich. We have been coming here since 1977 and always received excellent service. Keep up the great work. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt McGuckin , Tom Lockbaum

Oct 19, 2023

Cathy responded

We have been coming here since 1977 and always received excellent service. Keep up the great work. Rich was very friendly and we were pleased with the service he provided.

Dealership Inventory (236 Vehicles)

new 2024 Ford Transit-250 car, priced at $47,218
2024 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
used 2021 Ford Bronco Sport car, priced at $25,999
2021 Ford Bronco Sport
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2018 Mazda CX-5 car, priced at $14,189
2018 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
used 2017 Honda Civic car, priced at $14,879
2017 Honda Civic
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
new 2024 Ford Bronco Sport car, priced at $34,764
2024 Ford Bronco Sport
new
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $29,615
2024 Ford Escape
new
Oxford White exterior
Automatic
Front-wheel Drive