Bernard Jones
Bernard Jones at Pacifico Ford

Bernard Jones

Finance Manager

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.8
471 Reviews

Dealership Experience

22 yrs, 11 mos

4.8

471 Reviews

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471 Reviews of Bernard Jones

August 11, 2026

Dealership Rating
Employee Rating

I came in to Pacifico to have the works package performed on my vehicle without an appointment. Tatyana was my service advisor and she was very friendly and courteous to me during my visit. Thank you so much More

by James J Riordan Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven D'Alterio

June 01, 2026

Dealership Rating
Employee Rating

I purchased vehicles for over 30 years from Pacifico and always make me feel like Family More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bortner , Jim Kanz

Jun 10, 2026

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 18, 2025

Dealership Rating
Employee Rating

Great car buying experience all around! Highly recommend Mike Delia and whole team! Will refer anyone in the market to Pacifico Ford! More

by ChelseaDel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 13, 2025

Dealership Rating
Employee Rating

From start to finish the process was great. Neal worked to get me the best deal and the car I wanted! I would not go to anyone else. The place was clean offers snacks and water while there. Gre More

by Eeichornday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2025

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 07, 2025

Dealership Rating
Employee Rating

Megan was extremely helpful helping me setup test drives for two different vehicles until I ultimately decided which one to purchase. Michael Palermo Jr in service helped answer my questions about warranty More

by Mark D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Christopher Watson, Jamie Shore, Dari Shore , Megan Rdesinski, Michael Palermo Jr

Nov 12, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 06, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing a vehicle, and an absolutely AWFUL experience when it came time to follow-up about a warranty/repair issue with the car. I'd go so far as to say that it ranks as one More

by paul i.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vaughn McDougal , Maritza Manson

Nov 10, 2025

paul i. responded

That’s the same number someone provided during my many attempts at getting a human on the phone…rang to vmail for a week straight. ACE Ford is my new go to, top notch customer service.

November 01, 2025

Dealership Rating
Employee Rating

This is my now SECOND vehicle purchased from Pacifico. Great customer service. Great vehicles. I actually trust this place. More

by sultan.howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yohannes Kiros

Nov 07, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 15, 2025

Dealership Rating
Employee Rating

I always have great friendly Service from Pacifico! ! They always keep you informed of the status of your vehicle. More

by James J Riordan Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 07, 2025

Dealership Rating
Employee Rating

I had a pleasant experience at Pacifico Ford! Mike was awesome and made the whole process smooth and easy, they worked with me coming from 3 hours away and drove home very satisfied in my new Fo More

by FST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Delia , Maritza Manson

Sep 10, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 23, 2025

Dealership Rating
Employee Rating

Very friendly staff! Made the process of trading in my lease easy!! Been a customer there for 15 years and have leased 8 different cars. More

by defel716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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