Richard Gonzalez

I Love my Escalade Sport but very disappointed in Vera My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the w My car doesn’t even have 10,000 miles After the dealer initially fixed a few flaws from the factory it was delivered and the driver scuffed the wheel. Pictures were obvious that this was done and I was advised to paint it After spending 100,000 plus i would never do this !!!!! Finally service agreed to replace the wheel The next oil change was scheduled and while I was driving to the appointment I get a phone call that my appointment was cancelled and they will not service my car I continue to get phone calls on selling me a new car but they will not service the car they sold me WHAT IS GOING ON WITH VERA ARE YOU GETTING TOOOO BIG ? Vera bad Oops very bad I believe when things happen own up take care of your customers and the cars you sell them CADILLAC TRIED TO RESOLVE KINDLY AND WAS IGNORED 3 TImes Then because they are independent of course they have the right to sell you a car and not service the car they sell you More

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I had an absolutely fantastic experience at Vera Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor, Anwar, was incredible—he went above and beyond to ensure I understood every step of the process and made me feel completely taken care of. His expertise, friendliness, and attention to detail truly set the bar high. The team at Vera Cadillac delivered exceptional service, and I’ll definitely be returning for any future needs. Five stars all the way—thank you, Anwar, and the entire crew! More

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I had an amazing experience at Vera Cadillac! My salesperson, Todd, was absolutely excellent—knowledgeable, professional, and truly went above and beyond to make the process smooth and enjoyable. My salesperson, Todd, was absolutely excellent—knowledgeable, professional, and truly went above and beyond to make the process smooth and enjoyable. He made sure I got exactly what I needed and provided top-notch customer service from start to finish. I highly recommend Todd to anyone looking for a great car-buying experience. Thank you, Vera Cadillac, for such outstanding service! More

by eliestevez Verified Customer Verified Customer

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Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient Conrad is the best, very fast and efficient More

by luewerton Verified Customer Verified Customer

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The service is always great at Vera Cadillac Everyone is very knowledgeable and professional I highly recommend this dealership is very knowledgeable and professional I highly recommend this dealership More

by DOTLEE46 Verified Customer Verified Customer

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Top-shelf customer service experience. They worked diligently to get me the exact car I wanted, in the time-frame I wanted, and at the price I wanted. Christian drove the car to a locati They worked diligently to get me the exact car I wanted, in the time-frame I wanted, and at the price I wanted. Christian drove the car to a location that was convenient for me to pick up. Thanks Vera and Christian. More

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Very professional and knowledgeable service I am very happy with my Cadillac and the Service i received happy with my Cadillac and the Service i received More

by DOTLEE46 Verified Customer Verified Customer

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Leor is an excellent very knowledgeable car salesman. He do everything about the lyric and the Escalade that I purchased. He’s extremely nice and not pushy. He’s a genuinely good person. The entire staff He do everything about the lyric and the Escalade that I purchased. He’s extremely nice and not pushy. He’s a genuinely good person. The entire staff at Vera Cadillac is very professional. It was a hassle-free buying experience. Appreciate their honesty and transparency. Great dealership to deal with More

by Dr Ben-David Verified Customer Verified Customer

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Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being covered by Gus’s leadership and customer service as well Leo’s knowledge literally make rotating these trucks manageable! They keep me going, literally! There’s no way I could maintain my fleet w superb excellence and in top shape of all my Escalades if it literally wasn’t for Rich (Vera Cadillac Superiority in Everything- Sales, Repairs, & Family like Mentality, his Customers Service for his clients and genuine love for his entire team) Gus (Genuine Customer Support, High Emotional Intelligence & Leadership) and Leo( Wickedly fast wit and know how w almost every model Cadillac) I wouldn’t be in business. Say what you want, for me hands down these guys have my back EVERY SINGLE TIME! Simply put, it’s Vera for me! More

by Robertbambo Verified Customer Verified Customer

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The people are very friendly and excellent good costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. costumers service and good communication, good skills and very patient, I will always recommend Vera Cadillac to everyone. Glad I choose them. More

by hougensm Verified Customer Verified Customer

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