Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz | Page 3

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
112 Reviews
4.8

112 Reviews

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112 Reviews of Raul Ruiz

June 01, 2026

Dealership Rating
Employee Rating

This dealership have very nice employees. The have good experience & knowledge. There service is good. More

by APANBIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks , Viridiana Sanchez

Jun 02, 2026

Nissan of Elk Grove responded

Thank you for your review! We’re glad you had a positive experience with our knowledgeable employees and the service at Nissan of Elk Grove. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

June 01, 2026

Dealership Rating
Employee Rating

2.5 hours waiting for an oil change is way too long. Other than that everything else was great just too long wait time More

by DAWNETTENEAL
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Dawnette. We understand that a 2.5-hour wait for an oil change can be frustrating, and we appreciate you bringing this to our attention. While we are glad to hear that everything else was great during your visit to Nissan of Elk Grove, we are committed to improving our services and wait times. If you have any further concerns or would like to discuss your experience, please feel free to contact us. We hope to serve you better in the future! Sincerely, The Team at Nissan of Elk Grove

June 01, 2026

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I purchased my 2016 Rogue from there. so 10 years of maintenance of great service. More

by BLAKLEYNANA31
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had great experiences with our service over the years since purchasing your 2016 Nissan Rogue. Your satisfaction is our priority, and we appreciate your loyalty to Nissan of Elk Grove. We look forward to continuing to serve you in the future! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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Everything is good. My car is very nice. Every time I drive to much traffic management and the car is very good. More

by RCGHIMIRE
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying your car and that it performs well in traffic. At Nissan of Elk Grove, we strive to provide excellent vehicles and experiences. We appreciate you taking the time to share your thoughts and hope to see you again soon! Sincerely, The Team at Nissan of Elk Grove

May 29, 2026

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The service was good but it took a little longer than I expected. i hope that it will be shorter the next time. More

by MATUBO
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2026

Nissan of Elk Grove responded

Thank you for your feedback! We’re glad to hear that you found the service to be good, and we appreciate your patience. Your comments are valuable to us, and we’ll strive to make your next visit even more efficient. We look forward to seeing you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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The service and courtesy of all the employees was outstanding. The service was fast and the complimentary beverages were great! More

by Hokama1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Brandon Neveadomi

May 21, 2026

Nissan of Elk Grove responded

We appreciate you taking the time to leave us this perfect star rating! Our team will look forward to working with you again in the future. Take care! Sincerely, The Team at Nissan of Elk Grove

May 20, 2026

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My experience at Nissan of Elk Grove was great and the facility was clean. The staff was friendly More

by LESIAS1205
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that you had a great experience at Nissan of Elk Grove and that you found our facility clean and our staff friendly. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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Best customer service and thorough report. I always appreciate the timely assistance on Uber or Lyft More

by ANH2GSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Neveadomi

May 21, 2026

Nissan of Elk Grove responded

Thank you for your fantastic review! It's wonderful to hear that you had a great experience with our customer service at Nissan of Elk Grove. We appreciate your kind words regarding our thoroughness and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

May 19, 2026

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Employee Rating

The water flow from the bathroom sink is too weak. I have been waiting too long to pick up my car. More

by LOVESHUAIZHANG
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We understand your concerns regarding the water flow in the bathroom sink and the wait time for your vehicle at Nissan of Elk Grove. Your experience is important to us, and we appreciate you bringing these issues to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We hope to provide you with a positive experience moving forward. Sincerely, The Team at Nissan of Elk Grove

May 17, 2026

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Employee Rating

Great service fast and prompt . I appreciate the professionalism and fast response to the questions and service needed. More

by INFO@BEYOURBUSINESS.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We appreciate your feedback about our fast and prompt service. We take pride in our professionalism and are glad to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

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