Raul Ruiz | Page 3

Nissan of Elk Grove responded

Thank you for sharing your wonderful review! We’re glad to hear you had a positive, 5-star experience and that our team took good care of your vehicle during your visit. It is nice to know you feel comfortable recommending us and plan to return for future service. We truly appreciate your support and look forward to helping you again when you need us.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your experience felt smooth and that our team was able to provide helpful and knowledgeable support during your visit. It’s great knowing you plan to return, and we truly appreciate your trust in us. We look forward to working with you again in the future.

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad we were able to get your vehicle in promptly and address the transmission concern efficiently under your warranty. Our team works hard to ensure vehicle issues are completed thoroughly and to a high standard, so it’s great to know our services met your expectations. If you need anything further, we’re always here to help.

Nissan of Elk Grove responded

Thank you for your kind feedback. We’re pleased to know your visit was comfortable and that everything was completed efficiently while you were here. It’s also great to hear the little touches like refreshments added to the experience. We appreciate you taking the time to share your thoughts and hope to see you again in the future.

Nissan of Elk Grove responded

Thank you for your honest review. We’re sorry to hear that the service recommendations and estimate were not clearly explained and that there was an error in the calculation. We understand how important it is to feel informed and confident about both the work being done and the cost involved. If you have not already, please don't hesitate to get in contact with our service manager, Patrick Braxton, for any current or lasting concerns and/or questions about your service.

Nissan of Elk Grove responded

Thank you for taking the time to share this. We’re glad to hear our service team has consistently taken good care of you, and we appreciate you highlighting Raul’s professionalism and support. We’re sorry to hear your experience with the sales didn’t meet your expectations, and we understand how important it is to feel comfortable and fully confident during a purchase decision. Your feedback is truly appreciated and please don't hesitate to reach out to our Sales Managers to discuss the matter further if needed!

Nissan of Elk Grove responded

Thank you for sharing your feedback. It’s great to hear the team has been helpful and that Raul keeps you well informed throughout each visit. Clear communication and consistent updates are an important part of the experience, and we’re glad that has stood out to you. We appreciate your continued trust and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for the great feedback! We’re pleased to hear our team delivered efficient, friendly service and that Raul took the time to handle your visit with professionalism and clear communication. We appreciate you choosing us and look forward to helping you again in the future.

Nissan of Elk Grove responded

Thank you for your thoughtful feedback. We’re glad to hear you consistently receive friendly service and clear communication about your vehicle’s current and upcoming maintenance needs. We truly appreciate your continued trust and look forward to seeing you at your next visit.

Nissan of Elk Grove responded

Thank you for sharing such an amazing review! We’re thrilled to hear that every part of your experience, from check-in and your service advisor, to the transportation and detailed video inspection, made such a strong impression. It means a lot to know the entire process stood out to you and exceeded your expectations. We truly appreciate your trust in choosing us for your Rogue, and we look forward to continuing to provide you with top-tier service every visit!