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Ramon Mendoza

Overview Reviews (548) Inventory (309)

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Ramon Mendoza

Ramon Mendoza | Page 55

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5

548 Reviews

Overview Reviews (548) Inventory (309)

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4.5

548 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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548 Reviews of Ramon Mendoza

October 01, 2024

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Employee Rating

Everything was done in a timely manner just disappointed that you no longer was car after service that you no longer was car after service More

by YOLNKRIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Mccracken

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Oct 02, 2024 -

Reliable Nissan responded

Thanks for your feedback! We're glad you appreciated the timely service. We understand your disappointment about the car situation and are continuously looking for ways to enhance our offerings. Your input is valuable to us!

September 29, 2024

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Improperly done oil change caused oil leakage all over my garage and wasted my time having to back the following day. They blamed it on the guy being “new”. I spent more than 3 total hours over the two days garage and wasted my time having to back the following day. They blamed it on the guy being “new”. I spent more than 3 total hours over the two days it took to get the oil change done right. Super frustrating and zero attempts of service recovery by the many employees sitting around chatting about their personal lives. More

by 123457

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Josh Mccracken, Steve Vigil

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Oct 02, 2024 -

Reliable Nissan responded

We understand how frustrating it must have been to deal with the oil leakage and to return for a second visit. This isn't the level of service we aim to provide, and your experience certainly doesn’t reflect our standards. We’d like to make things right and ensure this doesn’t happen again. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com, so we can address your concerns directly.

September 29, 2024

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The shop guys were fantastic, got me in and out, on time for my appointment with great service. for my appointment with great service. More

by TOM BEARDEN

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sophia Salazar , Josh Mccracken, Steve Vigil, Janay Zamora

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Oct 01, 2024 -

Reliable Nissan responded

Thanks, Tom! We're thrilled to hear you had a great experience with our team. Timely service and fantastic support are what we strive for. We look forward to seeing you again soon!

September 28, 2024

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I love the customer service I get when I take my car to be serviced. Everyone there is very friendly and helpful. I really love my 2023 Rogue. be serviced. Everyone there is very friendly and helpful. I really love my 2023 Rogue. More

by t.abeyta

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Mccracken, Raymond Sanchez, Steve Vigil

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Oct 01, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team and that you love your 2023 Rogue. Your satisfaction means the world to us, and we look forward to serving you again!

September 27, 2024

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Awesome service given at reliable Nissan in Albuquerque New Mexico appreciate their work done on vehicle New Mexico appreciate their work done on vehicle More

by AMORA3

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe

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Oct 01, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had an awesome experience with our team at Reliable Nissan. Your satisfaction means the world to us, and we look forward to serving you again in the future!

September 24, 2024

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I went in to get an oil change and new brakes! It was fast and efficient! It was fast and efficient! More

by PRINCESSAMANDA_JO0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

Reliable Nissan responded

Thanks, Amanda! We're thrilled to hear you had a fast and efficient experience with your oil change and new brakes. Your satisfaction is our priority, and we appreciate your support!

September 24, 2024

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I rely on you to do the right thing all the time. The wait was long The wait was long More

by ltorres

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 25, 2024 -

Reliable Nissan responded

We appreciate your trust in us and apologize for the long wait. Your feedback is invaluable as we strive to improve our service. Thank you for your understanding, and we look forward to providing you with an even better experience next time!

September 24, 2024

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Always great. keeps me informed. Helps me keep up with maintenance with reminders. Good follow up. keeps me informed. Helps me keep up with maintenance with reminders. Good follow up. More

by VHENNIGH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kasadi Deskin , Steve Vigil

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Sep 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you find our service helpful and informative. Keeping you on track with maintenance is our priority. Your feedback truly motivates us to keep improving!

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