Rachel Wolf

Klaben did their usual great job on my car and had it done and ready for me at the time Mike quoted. And I can honestly say that every service advisor I've worked with does a very good job. done and ready for me at the time Mike quoted. And I can honestly say that every service advisor I've worked with does a very good job. More

by mactech44 Verified Customer Verified Customer

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My old battery finally gave it up from the cold and my really old battery charger died as well so I couldn't drive to Klaben. I knew they had mobile service so called and Rachael was very good setting u really old battery charger died as well so I couldn't drive to Klaben. I knew they had mobile service so called and Rachael was very good setting up a mobile service call after first making sure they had the right battery for my car. After confirming that Rachael called and we confirmed the mobile service and Dylan was there in half an hour. Removed the now 8 yr old battery and had the new one installed quickly. Started the car, which had set for 3 days, and ran it before doing a restart and was done quickly! I should add Klaben is the only place I've had my car worked on and this time they did their usual excellent job, less than 2 hours from my first call! More

by mactech44 Verified Customer Verified Customer

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Klaben is my home for vehicle lease & service & leave of mind. Always satisfied with their employees mind. Always satisfied with their employees More

by deborah17 Verified Customer Verified Customer

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The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More

by r_trausch Verified Customer Verified Customer

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Everyone was very professional, accommodating and flexible to my needs. I will continue to use the mobile service. flexible to my needs. I will continue to use the mobile service. More

by gene.whaley Verified Customer Verified Customer

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Mobile service is the best! They came right to our front door. Did the works in our driveway. They came right to our front door. Did the works in our driveway. More

by LJSULLIVAN1949 Verified Customer Verified Customer

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I am so thankful for Mobile Service; I have used several times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is a times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is always quick to respond. More

by wks4784 Verified Customer Verified Customer

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Very nice people and makes you feel comfortable , took time to respond back and answer all my question will definitely deal with Klaben again in the future time to respond back and answer all my question will definitely deal with Klaben again in the future More

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Excellent service with issues resolved by Michael and Rachel. They confirmed appointment times and followed up promptly. Rachel. They confirmed appointment times and followed up promptly. More

by tjesko Verified Customer Verified Customer

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In my opinion, Mike Cooney, and Klaben Service team are all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All t all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All things being relatively equal; I'll never buy another vehicle anywhere else other than Klaben. More

by RWEST3 Verified Customer Verified Customer

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