Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda
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Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
35 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

American Sign Language American Sign Language

5.0

35 Reviews

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35 Reviews of Rachel Aguilar

February 18, 2025

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Maddie was just GREAT. Service was good. Glad that you guys took care of my recalls…. More

by BC796624
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Feb 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie and our team met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 18, 2025

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Rachel is always a pleasure to work with and I’m glad that I’m able to work with her each time I come to Honda. I have had trouble with this dealership in the past making sure that my car was serviced pr More

by MarinaM
Workmanship
Service Time
Recommend Dealer
Yes
Feb 19, 2025

Russ Darrow Honda responded

Thank you for your review and kind words for Rachel! We appreciate your business and hope you will give us another opportunity to serve you. George Matthews george.matthews@russdarrow.com

February 15, 2025

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This dealership sucks. They scam you when you take your car in. I took my car in for regular maintenance, got in my car after they were done, and all the sudden my engine l More

by LISACHARMAX
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Recommend Dealer
No

Other Employees Tagged: Tiffany Breuer

Feb 20, 2025

Russ Darrow Honda responded

Lisa, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. George Matthews george.matthews@russdarrow.com

February 15, 2025

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Tiffany was helpful, very competent, and professional; and she was very easy and pleasant to work with. More

by Martin Dybicz
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Recommend Dealer
Yes
Feb 17, 2025

Russ Darrow Honda responded

Martin, We are very happy to hear Tiffany provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

February 11, 2025

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Ms. Alondra was very polite and pleasant to work with. God bless her !! Treated me with dignity and respect 🙏 More

by talalkhairi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Alondra Sandoval

Feb 11, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Alondra here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 11, 2025

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The establishment was clean and friendly. They assisted me quickly and handled all parts of the transaction, professionally and respectfully. any of the questions I had Rachel did a great job More

by ricky
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Recommend Dealer
Yes
Feb 11, 2025

Russ Darrow Honda responded

Ricky, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Ms. Alondra is an awesome person to work with. She treated me as a family. I trust Russ Darrow for all my Honda services More

by talalkhairi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Alondra Sandoval

Feb 11, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Alondra here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 10, 2025

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Everything was great and explained in a way that I could understand from the service people to the service on my car. More

by Andrew Jones
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Recommend Dealer
Yes
Feb 10, 2025

Russ Darrow Honda responded

Andrew, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 10, 2025

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Everyone is extremely friendly, knowledgeable and efficient. I feel like I’m meeting old friends when I go there! More

by asagacki
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Feb 10, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

February 10, 2025

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Employee Rating

I am so Happy Russ Darrow was able to get me in and out so quickly! I called 2 other dealers and they weren’t able to get me in for months. Russ darrow was available that same week! More

by patriciatejedabarillas
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazen Saleh, Andrew Martin

Feb 10, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review, Patricia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

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