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Rachel Aguilar
Rachel Aguilar at Russ Darrow Honda
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Rachel Aguilar

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Rachel Aguilar

January 19, 2025

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Employee Rating

Rachel has always been very pleasant and helpful and professional. She is the reason drive 4 hours to get my service there More

by CHRIS.WESTON
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Recommend Dealer
Yes
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Jan 20, 2025

Russ Darrow Honda responded

Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 18, 2025

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Rachel was great, recall took a bit more time than necessary. I checked the video of what they had to do and it did not seem like it should take over an hour More

by JEMMRICH7
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

January 18, 2025

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Rachel was outstanding and extremely helpful. The repair was done right on time, just as projected More

by ALPILLER1
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Recommend Dealer
Yes
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Jan 19, 2025

Russ Darrow Honda responded

Thanks, Al, for sharing your thoughts about your experience with Rachel here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 17, 2025

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Great service, great dealer, great brand! Russ Darrow Group is the difference. Buy and service all my cars there. More

by jim.bloedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Nastascia Elliott, Jay Malkowski, Alondra Sandoval, Jonathan Stein, Christopher Berger, Tiffany Breuer, Maddie Wojciechowski

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Jan 18, 2025

Russ Darrow Honda responded

Thank you, Jim, for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 17, 2025

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Employee Rating

Easy to work with, fair prices, willing to work with you to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. More

by BBurke2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Tiffany Breuer, Maddie Wojciechowski

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Jan 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 17, 2025

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Rachel,Maddie and Tiffany who work at auto service counter have all been really good to me. My dealings with all of them have been very positive. They have taken care of any issue I have had with my v More

by sweety06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Breuer, Maddie Wojciechowski

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Jan 18, 2025

Russ Darrow Honda responded

We are very happy to hear that Rachel and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

January 14, 2025

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The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work More

by roseuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Alondra Sandoval, Jonathan Stein, Christopher Berger, Aleiah Brown, Adriana Perez, Yazen Saleh, Tiffany Breuer, Maddie Wojciechowski

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Jan 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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