Rachael Mergott
Rachael Mergott at Crest Volvo Cars
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Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
94 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

4.8

94 Reviews

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94 Reviews of Rachael Mergott

August 28, 2024

Dealership Rating
Employee Rating

Ricardo was awesome. I've never been more satisfied with the level of service that I received. A plus rating, he went above and beyond my expectations. More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas

Aug 29, 2024

Crest Volvo Cars responded

Thank you for your positive review! We're thrilled to hear that Ricardo provided you with exceptional service. His dedication to going above and beyond is a testament to our team's commitment to customer satisfaction. We appreciate your kind words.

August 27, 2024

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Employee Rating

Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

by Ibragim Ganeyev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We’re delighted to hear that you had an outstanding experience with our finance department. Rachel and Billy will be thrilled to know that their professionalism and assistance made a positive impression. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

August 14, 2024

Dealership Rating
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We worked with Rico and he was amazing. He is so knowledgeable about the vehicles . He is a great asset to the dealership. We had a great experience with Crest Volvo. More

by stephanieojones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani

Aug 15, 2024

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled to hear that Rico provided you with exceptional service and showcased his extensive knowledge about the vehicles. It's great to know that your experience was positive and that Rico made a significant impact. We appreciate your kind words and look forward to assisting you again in the future!

July 25, 2024

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Employee Rating

Michelle was super attentive ! Quality service and great cars ! I recommended Crest Volvo for everyone More

by sabuchmann08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke , Michelle Holmes

Jul 30, 2024

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear that Michelle provided attentive service and that you're pleased with both our cars and service. We appreciate your recommendation and look forward to serving you again at Crest Volvo Cars!

July 25, 2024

Dealership Rating
Employee Rating

Tyler, Chad and Rachael are great to work with. Very professional and courteous, treated me very nice. Really. More

by duelchavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna

Jul 30, 2024

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that Tyler, Chad, and Rachael provided you with such a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

July 24, 2024

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Employee Rating

I always have a very good experience at Crest Volvo. Everyone is friendly and welcoming. They take good care of us. More

by kbonomo2528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2024

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience at Crest Volvo. Our team is dedicated to providing friendly and welcoming service, and we're glad to know that we're taking good care of you. We look forward to serving you again!

July 19, 2024

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Employee Rating

Andrew was very helpful in the purchse process. All my questions were answered with absolute accuracy. More

by samiksha5114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Royalty

July 14, 2024

Dealership Rating
Employee Rating

Greg was super easy to work with and he made the process to get into a new car so seamless and hassle free. I am so glad I ended up doing business with Crest Volvo! More

by Rachel H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

July 06, 2024

Dealership Rating
Employee Rating

Brandon was a pleasure to work with. Expert knowledge, friendly, and not at all pushy. He asked questions to ensure he knew what we were looking for and he went and found it. I dreaded More

by MAJRDUFFR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen

June 27, 2024

Dealership Rating
Employee Rating

Greg is great! He followed up with me along the way. Kept me updated while I was away on vacation. It was a very smooth and easy process purchasing my car. More

by kdyoung9736
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke, Greg Bryan

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