Rachael Mergott
Volvo Certified Finance Director
Crest Volvo Cars
6020 State Highway 121
Frisco, TX 75034
Dealership Experience
5 yrs, 3 mos
Industry Experience
8 yrs, 4 mos
Languages Spoken
English
139 Reviews
Write a Review139 Reviews of Rachael Mergott
December 25, 2025
This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind! They have always treated me very well and their customer service and experience is one of a kind! More
Other Employees Tagged: Locke Reynolds, Madolyn McPhail, Max Caplin, Lyn Ford, Tyler Barna
December 24, 2025
It has been an awesome experience with Crest Volvo. They truly go above and beyond for their customers. I am so glad I chose this dealership to buy my first Volvo. My salesperson Alan was amazing. I wi They truly go above and beyond for their customers. I am so glad I chose this dealership to buy my first Volvo. My salesperson Alan was amazing. I will be requesting him again for future purchases! Thanks Crest Volvo. More
Other Employees Tagged: Max Caplin, Skye Warner, Alan Orozco, Caden Leggett, Mark Morgello
December 21, 2025
This is a great dealership. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. More
Other Employees Tagged: Locke Reynolds, Mike Stock, Max Caplin, Skye Warner
December 09, 2025
Greg was awesome with our time and getting us exactly what we wanted! This was our 3rd XC90 from Crest and we couldn’t be happier with the service and the car! what we wanted! This was our 3rd XC90 from Crest and we couldn’t be happier with the service and the car! More
Other Employees Tagged: Jorge Ramirez, Skye Warner, Greg Bryan
November 26, 2025
This is by far one of the best car purchase experiences you could ever ask for. I buy a lot of cars and this is my 3rd from Greg Bryan. He will not pester you, he is extremely well versed in everything he you could ever ask for. I buy a lot of cars and this is my 3rd from Greg Bryan. He will not pester you, he is extremely well versed in everything he sells, and he treats everyone the same. There is not a salesperson more genuine than Greg. This is truly the best experience around. Our finance director was absolutely fantastic as well and the second time we have been lucky enough to use her. You will never worry about bait and switch here. What they say is what they do and they stand behind everything they sell. 10/10 would recommend to anyone and we are a Crest Volvo for life family. More
Other Employees Tagged: Greg Bryan
November 19, 2025
Greg was amazing to work with. My experience with Crest volvo was great to start with and working with Greg made it even better. My experience with Crest volvo was great to start with and working with Greg made it even better. More
Other Employees Tagged: Greg Bryan, Fabian Salazar
November 18, 2025
Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Frisco, TX! More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Tim Taylor, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor, Fabian Salazar
October 30, 2025
Great overall experience. Would highly recommend and would purchase from them again in the future. Would highly recommend and would purchase from them again in the future. More
Other Employees Tagged: Jordan Farmer, Tim Warner, Sam Hilou
September 20, 2025
Great timely service! Excellent service rep and caring employees. Definitely recommend for all car care! Excellent service rep and caring employees. Definitely recommend for all car care! More
Other Employees Tagged: Ally Gallagher
August 26, 2025
I had such a great experience at Crest Volvo! Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure I was taken care of and comfortable with every step. On the service side, Jordan is equally excellent. He communicates clearly, is always helpful, and makes sure my car is in top shape every time I bring it in. It’s rare to find a team that is consistently this dedicated to customer care. More
Other Employees Tagged: Jordan Farmer

