ROBBY DODD
ROBBY DODD at Colonial West Chevrolet of Fitchburg
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ROBBY DODD

Sales and Leasing Consultant

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
26 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

5.0

26 Reviews

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26 Reviews of ROBBY DODD

March 09, 2025

Dealership Rating
Employee Rating

I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 21, 2025

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Employee Rating

Rob was fantastic! Went above and beyond to get us in a new Silverado! Colonial west is the best! More

by Rlafferty85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your wonderful review! We're thrilled to hear that Rob went above and beyond to help you with your new Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and we're glad you had a great experience. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 14, 2025

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Employee Rating

Undeniably great dealership, always on point with time and quality . Hands down 10 mush. Great people great service great vehicles. More

by Wanzy38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team and the service at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you had such a positive experience with us. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 24, 2025

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Rob was very knowledgeable and helpful with the entire process and after the sale was completed he was still quick to answer any questions I had. More

by Jdoig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We appreciate you taking the time to share your experience with Colonial West Chevrolet of Fitchburg. It's great to hear that our team, especially Rob, was able to provide knowledgeable and helpful service. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 03, 2025

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Robby Dodd and John Lane were awesome to deal with, along with everyone else on the sales team. Just a great bunch of very helpful people. I give Colonial West Chevrolet AAA++++.It was worth the 100-mile one More

by twostickmutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! We truly appreciate your kind words about your experience with our sales team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you found exactly what you were looking for and that it was worth the journey. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back next time! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2024

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Employee Rating

Robby was wonderful throughout the whole process. Unassuming, no pressure. Very knowledgeable. I initially went in for a Chevy Traverse, but it didn't have enough of storage/cargo space. I curr More

by tritonlab
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

Jan 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that Robby provided you with a pressure-free and knowledgeable experience during your search for the perfect vehicle at Colonial West Chevrolet of Fitchburg. It’s great that we were able to find a dealer vehicle that met all your needs, including the tow package. Your recommendation means a lot to me, and I look forward to seeing you again for service in the future. Enjoy your new ride! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 30, 2024

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Employee Rating

Rob was great to work with. There was no pressure to buy anything and he was very knowledgeable More

by Ddoane3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane

Dec 02, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your kind words about your experience at Colonial West Chevrolet of Fitchburg! We're glad to hear that you found our team knowledgeable and appreciated the no-pressure environment. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 29, 2024

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Employee Rating

5 Stars. Great place to buy a vehicle! Rob's been fantastic.. I arrived around 10AM and left after 6PM on Saturday. Rob was there taking care of every single More

by jiminusa18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera

Dec 01, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. Rob and our finance team truly appreciate your kind words and dedication, and we’re glad we could make the buying process smooth for you. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 26, 2024

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I originally went to colonial West Chevrolet for parts n service. Outstanding staff there so I purchased a new 2025 Silverado there. The general sales manager Geno Neagle was friendly,easy to work with,no p More

by jrnewell544
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle

Nov 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us at Colonial West Chevrolet of Fitchburg was so positive, especially with Geno’s assistance in purchasing your new 2025 Silverado. It's great to know that you felt well taken care of, and we're glad we could resolve the tire and rim issue for you. Making the trip from Western Maine is no small feat, and we truly appreciate your support. We look forward to seeing you again and helping with any of your future automotive needs. Keep enjoying your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 14, 2024

Dealership Rating
Employee Rating

The best thing about Colonial West Chevrolet was having Rob Dodd as our salesperson. He was friendly, very knowledgeable, and took the time to make sure that we were comfortable with our purchase. He showe More

by Mpsweeney84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera

Nov 15, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Rob provided you with such a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to ensure that every customer feels informed and comfortable with their purchase. I look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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