Phat Yuth | Page 2

The team at Annapolis Koons Ford was extremely courteous and helpful. They took the time to explain in detail the ins and outs of my new vehicle. It was a great experience.. and helpful. They took the time to explain in detail the ins and outs of my new vehicle. It was a great experience.. More

by ksdigby Verified Customer Verified Customer

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I was disappointed in the time it took the service department to figure out what was going on with my Lincoln Navigator. I felt that having my vehicle for over a week was unnecessary and unacceptabl department to figure out what was going on with my Lincoln Navigator. I felt that having my vehicle for over a week was unnecessary and unacceptable. For the answers I received from the service writer my vehicle should have been completed in less than 2-3 days max. They test drove the vehicle and heard no noises from the wind, they reset the computer systems and checked the two key fobs. The two key fobs still don't work properly. I've dealt with this dealership years ago and loved it and referred many people to use this dealership. Unfortunately, the dealership has not maintained my respect and admiration currently. Things have changed and not for the betterment of this dealership. The communication from the service department was extremely absent. No responses from the phone messages that were left. More

by mwbella21 Verified Customer Verified Customer

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I easy So excited for how my journey was in getting a new car. Many thanks new car. Many thanks More

by shirleeng59 Verified Customer Verified Customer

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I had a great car-buying experience. Everyone involved was helpful and I am happy with my purchase Everyone involved was helpful and I am happy with my purchase More

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Best car shopping experience I have ever had in the 10 plus vehicles I have purchased. Everyone was very patient with me and my wife. Phat Yuth took the time to explain everything on our new vehicle and plus vehicles I have purchased. Everyone was very patient with me and my wife. Phat Yuth took the time to explain everything on our new vehicle and answer all of our questions no matter how off the wall it might have been. If you are shopping for a vehicle make sure you find Phat Yuth. More

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