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Peter Miszewski
Peter Miszewski at Heiser Toyota
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Peter Miszewski

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
372 Reviews
4.5

372 Reviews

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372 Reviews of Peter Miszewski

January 04, 2025

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Employee Rating

Pete is so nice, The service is excellent, Please bring pop corn back. I use Heiser alot More

by janetschwabe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Matt Foti, Tom Lowther, Lori Gong

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January 01, 2025

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It always takes a long time for any service. I wanted to add emissions to my service and mentioned that when I made the appointment and upon arrival. After my service was complete I was informed More

by Liz
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Service Communication
Recommend Dealer
No
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December 31, 2024

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Every one at Heiser is there to serve you and take care of all of your needs. More

by MUSICLOVERMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Chad Covert, Colt Grandstaff, Lori Gong

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Dec 31, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 31, 2024

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I left with all issues addressed until the next day, check engine light back on, this happened before and it’s getting frustrating. More

by ANIIAMYANGEL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti , Sonya was a delightful ending to a long wait. Thank you 😊

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Dec 31, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 27, 2024

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Employee Rating

Lack of follow up on services/approvals. I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approva More

by Eladio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk

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Dec 31, 2024

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 24, 2024

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A very clean establishment. Friendly and professional staff. Fast service, good communication and customer service. More

by Queeniegb
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terence Stamm

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Dec 28, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jessica Phillips, Jakub Kania, Colt Grandstaff, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 18, 2024

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Employee Rating

This is the only dealership had work done at, but didn’t wash my car after. Couldn’t believe I got a dirty car back. More

by wendy.shannon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Heiser Toyota responded

We're sorry you didn't have a 5-star experience, Wendy, and apologize for any inconvenience. We would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 14, 2024

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Poster took care of me. I would return to this dealer to get additional work done. More

by chrisrorth
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2024

Heiser Toyota responded

Thanks, Chris, for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

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Employee Rating

I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Vincent Lor, Chad Covert, Jakub Kania, Colt Grandstaff, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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