Paula Bryant
Paula Bryant at BMW of Sarasota

Paula Bryant

Service Lane Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.6
94 Reviews
4.6

94 Reviews

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94 Reviews of Paula Bryant

August 06, 2026

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All the employees that I made contact with were very helpful,nice,good professional and knowledgeable I loved it and the selection of cars was amazing and I really can’t say enough about the sells crew More

by joecupeles
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Recommend Dealer
Yes

Other Employees Tagged: Eric Bachar, Cameron Goudreau

July 27, 2026

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Everyone is nice when we come in and they make you feel welcomed when you come in More

by Screwed Over Buyer
Recommend Dealer
Yes

Other Employees Tagged: Andrew Montgomery , The lady that takes care of rental cars was very nice, polite, friendly I left my sunglasses in the rental car she found them and was calling me to let me know she found them as I was standing right there waiting to talk to her. Andrew is always great

July 17, 2026

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Kyle is amazing. He’s very respectful and efficient. He doesn’t waste my time and gets me what I need with a smile. I will continue to go to him for all my service ne More

by NBOUHAMID
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Recommend Dealer
Yes

July 16, 2026

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It seems like I bring my car in for something simple like a nail in the tire and all of a sudden it needs a ton of work More

by CONSTANTINO.PAMELA
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Recommend Dealer
Yes

July 11, 2026

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Excellent service once again. This was a tricky service and Maria made d sure I was taken care of. More

by CONSTANTINO.PAMELA
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Recommend Dealer
Yes

July 08, 2026

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I felt that the overall experience was very professional and yet personal as it related to my service needs. Things moved along promptly, and as described. More

by apasquariello
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Recommend Dealer
Yes

July 01, 2026

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Cameron was great to work with, kept me updated on the process and status, great service dept. More

by abryant28
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

June 28, 2026

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Carlos always takes care of all my service needs. He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! More

by SGARVIN58
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Recommend Dealer
Yes

April 10, 2026

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The worst customer service that I have EVER experienced. General Manager and Service Manager NEVER returned my calls or emails, despite the fact that my car was in their shop from February 10th through Ap More

by LPELOSIFILIMON
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Recommend Dealer
No

Other Employees Tagged: Emilio Torres, Josh Cash

Apr 16, 2026

BMW of Sarasota responded

We're sorry that you didn't have a completely satisfying experience Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 07, 2026

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Employee Rating

Checked in at 10:20 for a 10:30 appointment and left for a bit. Got back at 13:30 and still hadn’t gotten to it by then for an oil change. Why did I make an appointment then to try to get it back earlier in More

by timmytomm
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Nikki

Mar 10, 2026

BMW of Sarasota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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