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Derek Thomas

Overview Reviews (2236) Inventory (353)

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Derek Thomas

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

It would be my pleasure to help you with all your service needs.

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4.6

2,236 Reviews

It would be my pleasure to help you with all your service needs.

Overview Reviews (2236) Inventory (353)

Dealership Experience

14 yrs, 9 mos

Industry Experience

26 yrs, 6 mos

4.6

2,236 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2236 Reviews of Derek Thomas

June 01, 2026

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Employee Rating

Pleasant experience start to finish. Work completed as promised and on time. Derek's communication was clear and timely. All around good experience. Work completed as promised and on time. Derek's communication was clear and timely. All around good experience. More

by RSOREN001

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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Jun 01, 2026 -

BMW of Sarasota responded

We’re glad your BMW X5 service was completed on time and exactly as promised. Thank you for highlighting Derek’s clear and timely communication and for sharing your pleasant experience.

May 30, 2026

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Employee Rating

Quick and nice to work with on getting my car serviced and the recalls done! and the recalls done! More

by shelleycollettegreene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2026 -

BMW of Sarasota responded

We appreciate you mentioning how swiftly we handled your BMW 530 service and recall work. Derek is pleased his assistance made the process smooth and we value your positive feedback.

May 30, 2026

Dealership Rating

Employee Rating

Excellent service. Professional, good quality, very polite. Communication is outstanding. My technical adviser Derek is great. Professional, good quality, very polite. Communication is outstanding. My technical adviser Derek is great. More

by ludatravel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2026 -

BMW of Sarasota responded

Thanks for sharing your positive experience with your BMW service. We’re glad Derek kept you informed and delivered professional, high-quality care. We look forward to assisting you again.

May 30, 2026

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Employee Rating

Derek is an excellent service advisor who I consider our partner and maintaining my vehicle partner and maintaining my vehicle More

by BobNCars

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2026 -

BMW of Sarasota responded

We’re glad Derek has been a reliable partner in caring for your BMW 430. Thank you for trusting us with your vehicle maintenance.

May 29, 2026

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Employee Rating

Derick and Eddie (sales guy) are awesome! Great experience with service and sales! BMW of Sarasota is 5 star! Great experience with service and sales! BMW of Sarasota is 5 star! More

by MPKELLY28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 29, 2026 -

BMW of Sarasota responded

Thank you for the five-star review! Derek and our staff are delighted that you enjoyed both the sales process and service on your BMW X3. We look forward to supporting your BMW needs again.

May 27, 2026

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Employee Rating

Derek was very helpful and knowledgeable. It was a pleasure dealing with him. I have always had a good experience at this dealership. It was a pleasure dealing with him. I have always had a good experience at this dealership. More

by dyowell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 27, 2026 -

BMW of Sarasota responded

It’s wonderful to hear that Derek’s expertise made your BMW X3 service a pleasure. We appreciate your continued loyalty and look forward to serving you again. Thank you for sharing your experience!

May 16, 2026

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Employee Rating

Very professional, informed of needs and options, and completed as promised Derek is very honest and direct. A positive on my book completed as promised Derek is very honest and direct. A positive on my book More

by WFSAILOR43

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 16, 2026 -

BMW of Sarasota responded

Delighted to hear our service team on your BMW X3 offered clear guidance on needs and options and completed everything as promised. Derek prides himself on being honest and direct, and we’re glad his approach earned your positive review.

May 12, 2026

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I enjoy working with Derek in servicing both my BMWs. Our 2026 was in for a scheduled oil change & it went just as planned. Our 2026 was in for a scheduled oil change & it went just as planned. More

by ajrosin71

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 13, 2026 -

BMW of Sarasota responded

Thank you for trusting Derek with the scheduled oil change on your 2026 BMW. We’re glad everything went smoothly and appreciate you bringing both of your BMWs to us for service.

May 11, 2026

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Employee Rating

Derek Thomas is extremely knowledgeable, polite, forthcoming, and customer-centric. It is a pleasure to have Derek as my service advisor. forthcoming, and customer-centric. It is a pleasure to have Derek as my service advisor. More

by rgreco47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2026 -

BMW of Sarasota responded

Your feedback about Derek’s knowledgeable and courteous assistance made our day. We’re delighted to know he offered a transparent, customer-focused experience while servicing your BMW X1. We look forward to assisting you again.

May 10, 2026

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Employee Rating

The video from the mechanic was good. I am so glad Derek Thomas is my Service Advisor. He is easy to talk to and is patient when answering questions. I am so glad Derek Thomas is my Service Advisor. He is easy to talk to and is patient when answering questions. More

by Cclemieux

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 10, 2026 -

BMW of Sarasota responded

Thank you for sharing your experience with the mechanic’s video and for highlighting Derek’s patience and clear communication. We’re glad he made things easy for you. Enjoy your BMW X5 and let us know if you have any questions down the road.

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