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Derek Thomas

Overview Reviews (2236) Inventory (353)

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Derek Thomas

Derek Thomas | Page 2

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

It would be my pleasure to help you with all your service needs.

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4.6

2,236 Reviews

It would be my pleasure to help you with all your service needs.

Overview Reviews (2236) Inventory (353)

Dealership Experience

14 yrs, 9 mos

Industry Experience

26 yrs, 6 mos

4.6

2,236 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2236 Reviews of Derek Thomas

May 08, 2026

Dealership Rating

Employee Rating

Patient with me answering my questions and explaining options. And didn't try to over sell me for things not yet needed. options. And didn't try to over sell me for things not yet needed. More

by Lakatjen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 08, 2026 -

BMW of Sarasota responded

We’re glad Derek took the time to answer your questions and walk you through the available options. It’s great to hear our team focused on what was truly needed for your BMW X5. Please let us know if there’s anything else we can help with.

May 04, 2026

Dealership Rating

Employee Rating

Thank you so much for the service, all time and excellent. Thank you Derek and the team for helping. excellent. Thank you Derek and the team for helping. More

by puknub

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 06, 2026 -

BMW of Sarasota responded

Thank you so much for your kind words for Derek and for taking the time to leave us this wonderful feedback!

May 04, 2026

Dealership Rating

Employee Rating

Service advisor the best. Thank you ?? so much Derek and Maria Best of service very happy. Thank you ?? so much Derek and Maria Best of service very happy. More

by puknub

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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May 04, 2026 -

BMW of Sarasota responded

Thank you for recognizing Derek’s outstanding assistance with your Lexus ES 350 service. We’re delighted he made your visit such a positive experience. Let us know whenever you need anything else.

May 03, 2026

Dealership Rating

Employee Rating

Professional, customer focused and responsive to the clients needs, Derek has been a breath of fresh air in dealing with your service department clients needs, Derek has been a breath of fresh air in dealing with your service department More

by DIVITOJ33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 03, 2026 -

BMW of Sarasota responded

We’re thrilled to hear that Derek’s professional and attentive approach made the service for your BMW 740 seamless. It’s wonderful that his responsiveness to your needs stood out. We look forward to assisting you again.

May 01, 2026

Dealership Rating

Employee Rating

Always a good experience with bmw of Sarasota, my service advisor Derek has been great helping with whatever I need. Always going above and beyond. advisor Derek has been great helping with whatever I need. Always going above and beyond. More

by connorkirk67

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2026 -

BMW of Sarasota responded

It’s wonderful to hear that your BMW X5 service experience has been consistently smooth. Derek will be thrilled to know his support made a difference for you. We look forward to assisting with your next visit.

April 30, 2026

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Employee Rating

Exceptional service. Derek was extremely professional and handled everything from start to finish on the service on my BMW. His communication throughout the process was p Derek was extremely professional and handled everything from start to finish on the service on my BMW. His communication throughout the process was perfect. He made sure I had a loaner car. And then I felt valued. Mission accomplished. More

by jennifer_thayer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 30, 2026 -

BMW of Sarasota responded

Thank you for sharing your experience with Derek’s professional care on your BMW. It’s great to know his clear communication and the loaner car arrangement made you feel valued. We look forward to helping you again.

April 30, 2026

Dealership Rating

Employee Rating

Derek was very attentive in explaining my dashboard alerts and maintenance necessary to be completed. The car is a 2016, 328 and the maintenance was due. alerts and maintenance necessary to be completed. The car is a 2016, 328 and the maintenance was due. More

by RPOLONYC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 30, 2026 -

BMW of Sarasota responded

We’re pleased you found Derek’s explanation of your dashboard alerts and maintenance requirements on your 2016 BMW 328 helpful. Thank you for sharing your experience. Let us know if there’s anything else we can assist with.

April 27, 2026

Dealership Rating

Employee Rating

I scheduled an appointment and found the staff to be exceptionally pleasant and helpful; I would highly recommend their services. exceptionally pleasant and helpful; I would highly recommend their services. More

by TimG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2026 -

BMW of Sarasota responded

Delighted to know scheduling was smooth and our team provided friendly, helpful service. Derek and the rest of the staff appreciate your recommendation. Thank you for trusting us with your BMW.

April 27, 2026

Dealership Rating

Employee Rating

Josh Cash is excellent he's why you get a 5 Much thanks to Josh cash he earned the 5 rating to Josh cash he earned the 5 rating More

by JDEARDEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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Apr 27, 2026 -

BMW of Sarasota responded

We’re thrilled to hear our service team helped earn that five-star rating for your BMW M5. Thank you for taking the time to share your experience.

April 26, 2026

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Employee Rating

I called with a problem they had me come in right away and took care of the issue right away and took care of the issue right away More

by LBARR15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Derek Thomas

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Apr 26, 2026 -

BMW of Sarasota responded

We’re pleased we could get you in quickly and resolve the issue on your BMW X5 right away. Thank you for letting us address your concern so promptly. We look forward to helping you with any future service needs.

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