Kyle Rivera

They are fast efficient and done with quality customer service in mind overall a 10/10 service in mind overall a 10/10 More

by FUENTESM2004 Verified Customer Verified Customer

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The Sarasota BMW service department and my individual service representative Kyle were both very professional and able to meet my service needs. The appointment for service was to my liking, the staff at service representative Kyle were both very professional and able to meet my service needs. The appointment for service was to my liking, the staff at the front desk anticipated my arrival and needs , service was performed in a timely manner my final bill was as estimated and the car was washed just before delivery. Very happy customer. More

by jamewhill Verified Customer Verified Customer

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Great response time in getting my car ready Kyle was great to work with Thanks great to work with Thanks More

by Jessica.adair84 Verified Customer Verified Customer

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Kyle was the best service rep I have dealt with here. Polite, friendly, interested in my concerns without the condescending attitude of Dereck. Polite, friendly, interested in my concerns without the condescending attitude of Dereck. More

by cindyd95 Verified Customer Verified Customer

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Kyle is very knowledgeable and professional. Lobby is full of goodies to eat but the seating is uncomfortable and without tables Lobby is full of goodies to eat but the seating is uncomfortable and without tables More

by Pamela Verified Customer Verified Customer

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Kyle was a good communicator and answered all of my questions. the service was completed when promised. Thank you. questions. the service was completed when promised. Thank you. More

by pl2465 Verified Customer Verified Customer

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Appointment was timely and tech support is working to resolve software hardware issue with follow up appointment. Kyle also resolved other minor issue after appointment resolve software hardware issue with follow up appointment. Kyle also resolved other minor issue after appointment More

by 3640.fox Verified Customer Verified Customer

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Easy to get an appointment, like that the mechanic does a virtual tour of the car. virtual tour of the car. More

by GENCHRIS26 Verified Customer Verified Customer

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Kyle was very courteous and explained everything to me about the service that was going to be done. He asked if I had any questions or concerns. I did not. Service was completed in a very reasonable amoun about the service that was going to be done. He asked if I had any questions or concerns. I did not. Service was completed in a very reasonable amount of time. Happy about that I would recommend BMW to all of my friends and To ask for Kyle to be their service agent. More

by DORISGREIN Verified Customer Verified Customer

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Dealership is always clean,all the employees are friendly and courteous. Everyone offers to help. and courteous. Everyone offers to help. More

by DORISGREIN Verified Customer Verified Customer

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