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18 Reviews of Kyle Rivera
Verified Customer
June 11, 2026
I had a pleasant experience at the BMW of Sarasota. This is the first time I received an audio-visual presentation on the repairs needed on 330 iX. This is the way to go. I came in for the starter r This is the first time I received an audio-visual presentation on the repairs needed on 330 iX. This is the way to go. I came in for the starter recall but Kyle Rivera explained to me that how important to change my front right tire because of the 1mm tread on the edge. He had the tire on stock and I asked him for replacement and an alignment. It was a little bit a long wait but I was happy to get it done for safety. I had a chance to talk to Mark Cuffaro and he introduced me to the BMW dealer benefits. I enjoyed the first class coffee shop at BMW. Kudos for the entire team. I had BMW cars and motorcycles for 50 years and I will stay with it Thank you: Janos Hollo More
by jjhollo45
Other Employees Tagged: Mark Cuffaro
June 10, 2026
Excellent service. Kyle was very professional and explained what to expect . He communicated well and kept us abreast of the process. Kyle was very professional and explained what to expect . He communicated well and kept us abreast of the process. More
by FADOURICH
Other Employees Tagged: Kyle Rivera
June 08, 2026
Out of town with a flat tire in one of my two month old set of Michelin tires on my X5. Had the car towed into BMW of Sarasota. Frantic schedule trying to get out of town and Kyle came through and got us o set of Michelin tires on my X5. Had the car towed into BMW of Sarasota. Frantic schedule trying to get out of town and Kyle came through and got us out before noon on a Saturday! Also, Kyle made arrangements for an Uber to come pick me up at our rental home at Saint Armand’s to come pick up the car More
by DEHANCOCK70
June 08, 2026
I think the system that BMW Sarasota has in place is the best of any other dealership that I’ve been too including my Range Rover dealership. best of any other dealership that I’ve been too including my Range Rover dealership. More
by david.seivert
Other Employees Tagged: Carlos Munoz
June 07, 2026
Kyle Rivera and team do the right thing in ensuring all that needs repair gets completed. And, will go the extra mile to ensure the customer feels good about the relationship. For example, recently when th that needs repair gets completed. And, will go the extra mile to ensure the customer feels good about the relationship. For example, recently when there was a delay in getting a needed part, they discounted my repair for the inconvenience. More
by Bob.abraham
June 07, 2026
Kyle and team do the right thing in ensuring all that needs repair gets completed. And, will go the extra mile to ensure the customer feels good about the relationship. For example, recently when there w needs repair gets completed. And, will go the extra mile to ensure the customer feels good about the relationship. For example, recently when there was a delay in getting a needed part, they discounted my repair for the inconvenience. More
by Bob.abraham
June 06, 2026
Kyle always does a great job taking care of the issues! ! He is very professional…and a pleasure to work with!! ! He is very professional…and a pleasure to work with!! More
by randyb
Other Employees Tagged: Jason Marchant
June 04, 2026
Professional service rep. Attentive and polite. Great experience. Easy scheduling and sign in. Snacks are a pleasant surprise and appreciated. Attentive and polite. Great experience. Easy scheduling and sign in. Snacks are a pleasant surprise and appreciated. More
by jpd2
Other Employees Tagged: Kyle Rivera
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