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Andrew Montgomery

Overview Reviews (13) Inventory (353)

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Andrew Montgomery

Service Advisor

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9

13 Reviews

Overview Reviews (13) Inventory (353)

4.9

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Andrew Montgomery

June 09, 2026

Dealership Rating

Employee Rating

Andrew Montgomery was Very polite and professional. I would have given 5 stars had service been more efficient. I understand that I needed a tire replaced on a Saturday, and the service center may have I would have given 5 stars had service been more efficient. I understand that I needed a tire replaced on a Saturday, and the service center may have been a bit understaffed. The gentleman that oversaw my visit was excellent. More

by emr2952

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2026 -

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team, and we look forward to working with you again.

June 07, 2026

Dealership Rating

Employee Rating

Easy to chat with, understood all reasons, and details of what was and needed to be done. what was and needed to be done. More

by LARISAROSE941

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

Andrew is happy to hear you felt at ease discussing all the details of your BMW X5 service. We’re glad you understood every step of what needed to be done. We look forward to assisting you again.

June 07, 2026

Dealership Rating

Employee Rating

Easy to chat with, understood all reasons, and details of what was and needed to be done. what was and needed to be done. More

by LARISAROSE941

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

It’s great to hear Andrew and our team made it easy to go over the service details for your BMW X5. We’re glad the explanations and next steps came through clearly. Thank you for trusting us with your vehicle.

June 07, 2026

Dealership Rating

Employee Rating

I have taken my car to three different BMW dealerships for service. I've had one bad experience and two great experiences and yours was one of them. I love the fact that my appointment was on time, everyo for service. I've had one bad experience and two great experiences and yours was one of them. I love the fact that my appointment was on time, everyone was professional, there was no hard, sell, and the waiting room was comfortable and clean. My service person Andrew was great at keeping me informed, and I had an easy and quick checkout. More

by mllukanc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 07, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW X3 service and sharing your feedback. We’re glad your appointment began on schedule, our team maintained a professional, pressure-free environment, and the waiting area met your expectations. Andrew is pleased to hear that his updates contributed to a quick and easy checkout.

June 06, 2026

Dealership Rating

Employee Rating

Very well run and courteous staff. Just a long wait My experience was positive Pleasant Just a long wait My experience was positive Pleasant More

by arcmartin12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andrew Montgomery

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Jun 06, 2026 -

BMW of Sarasota responded

We’re grateful for your five-star feedback about your BMW. It’s great to hear you found the experience pleasant and encountered a courteous team. We apologize for the longer wait and appreciate your patience.

June 06, 2026

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Employee Rating

I Spent $2000. 00 and they returned my car a day late and dirty on the outside and inside. 00 and they returned my car a day late and dirty on the outside and inside. More

by BRANDON

Verified Customer

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Jun 09, 2026 -

BMW of Sarasota responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Brandon. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 05, 2026

Dealership Rating

Employee Rating

Andrew Montgomery provided excellent customer service. He explained everything to me and answered all my questions. I want to have him continue to be my Service Leader. He explained everything to me and answered all my questions. I want to have him continue to be my Service Leader. More

by LOUGHLIN88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2026 -

BMW of Sarasota responded

It’s wonderful to hear Andrew provided clear explanations and addressed every question. We’re glad you’d like him to continue as your Service Leader. Thank you for rating us five stars; we look forward to serving you again.

June 04, 2026

Dealership Rating

Employee Rating

Fast service, they give me a ride home, very transparent and easy to work with. and easy to work with. More

by jmf2123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2026 -

BMW of Sarasota responded

Thank you for sharing your feedback about the service on your BMW 330. We’re glad the work was completed quickly and that our ride-home option added convenience while keeping everything transparent. We look forward to assisting you again soon.

June 04, 2026

Dealership Rating

Employee Rating

Clean dealership, car returned in great condition, service was completed the same day. Good experience. service was completed the same day. Good experience. More

by abbott.jaa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Cash

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Jun 04, 2026 -

BMW of Sarasota responded

Our team is pleased our facility met your expectations and your BMW 430 was returned in great condition on the same day. Thank you for sharing your experience and we look forward to assisting you with your BMW in the future.

June 04, 2026

Dealership Rating

Employee Rating

Good communication, good service, car was completed and clean on pick up. The staff are friendly and helpful, part needed was stocked so the service was able to be completed same day. clean on pick up. The staff are friendly and helpful, part needed was stocked so the service was able to be completed same day. More

by abbott.jaa

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Cash

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Jun 04, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW 430. We’re glad our team’s communication and same day service met your expectations and that your car was ready and clean at pickup. We appreciate your kind words about our friendly staff and stocked parts inventory.

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