Paul Cullinan

Derrick Brady was salesperson. We purchased the BMW X7 2025. Which we love .We had purchased a 2020 X7 2 years ago. He is patient, very knowledgeable of the product. He is never We purchased the BMW X7 2025. Which we love .We had purchased a 2020 X7 2 years ago. He is patient, very knowledgeable of the product. He is never rushing you or pushy. My husband changed his mind a few times as to which one he wanted. We are pleased with the service we received. Thank you Derrick for everything. Walter & Sheila More

Report | Print

Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More

Report | Print

Klevis Toska is a pleasure to work with. This is the 2nd car I’ve purchased from Klevis, he is prepared with cars that I’m interested in to see when I come in, very knowledgeable and make t This is the 2nd car I’ve purchased from Klevis, he is prepared with cars that I’m interested in to see when I come in, very knowledgeable and make the entire experience great. More

Report | Print

Found my certified X3M Competition on BMW's website. Was connected to Daunte in sales who took time to show me the car inside and out multiple times to ensure I was informed the exact condition of the Was connected to Daunte in sales who took time to show me the car inside and out multiple times to ensure I was informed the exact condition of the vehicle before booking my flight. They picked me up from the airport, had the car and paperwork ready to go. Within an hour I was on my way home. Great, friendly dealer. More

Report | Print

Everyone was super helpful and explained everything clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! More

Report | Print

Due to miss information wrong car was ordered for me. I signed for the car before I realized and they accept no responsibility. Only reason for ordering the car was to get active driving asst. pro on a X I signed for the car before I realized and they accept no responsibility. Only reason for ordering the car was to get active driving asst. pro on a X3. I was never informed it was not available in that model. I was never told and was allowed to order the x3 assuming it was on it. Hard to get ahold of. Would have expected more help after the error. their error will cost me 15K More

Report | Print

I purchased our new BMW from Jessie Robinson. He was fantastic! Over the years, we have purchased many cars and never experiences such great service. Jessie is professional, honest, responsive He was fantastic! Over the years, we have purchased many cars and never experiences such great service. Jessie is professional, honest, responsive and extremely knowledgeble. Germain is very fortunate to have such an outstanding executive on the team. I have highly recommended Jessie to a number of friends who are looking to buy new cars after the hurricane. More

Report | Print

Placing and order on a new build 2023 X7 M60i, I had a trade-in vehichle which Germain agreed in writing on the value of my vehichle which was confirmed multiple times by the sales team. I show up to fin trade-in vehichle which Germain agreed in writing on the value of my vehichle which was confirmed multiple times by the sales team. I show up to finalize the build on the X7 and compete the paper work only to find that the value of my trade in vehicle had materially changed from what was agreed to 2 days prior. Unbeknownst to me, it was only once I received the financing statement that valued my trade-in for $7k less than agreed to. Paul Cullinan the general sales mananger backed out of what was agreed to in writting. Buyer beware here, last time doing business with Germain. Recommend others look at other options before proceeding with Germain for a new or pre-owned BMW. More

Report | Print

Germain BMW of Naples ruined the buying experience, by improperly processing vehicle title, then leaving it to me to remedy the situation with Florida DMV directly, at my expense and inconvenience. Paul C improperly processing vehicle title, then leaving it to me to remedy the situation with Florida DMV directly, at my expense and inconvenience. Paul Cullinan (General Sales Manager) proved to be especially ignorant, ineducable and indifferent to the dealership's error. Germain BMW of Naples presents itself as upscale and sophisticated; however, it is an act only. Germain BMW of Naples is like every other car dealership. More

Report | Print

I requested to work with a knowledgeable sales professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his cus professional and was 100% impressed and happy to meet Alex Pope. Alex is extremely personable, a good listener and goes the extra mile for his customer. As a result, we are 100% satisfied with our final selection and purchase. Alex's product knowledge, enthusiasm and passion made the purchase experience easy and fun. I remain an extreme loyal customer of BMW. More

Report | Print