Paul Clafin | Page 14
Mazda Certified Service Consultant
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
272 Reviews
Write a Review272 Reviews of Paul Clafin
July 12, 2023
This is the fourth car we have purchased or leased at this dealership. We appreciate their knowledge, courtesy, and fair prices. Their service department is top notch. this dealership. We appreciate their knowledge, courtesy, and fair prices. Their service department is top notch. More
Other Employees Tagged: Rey Almonte, Carlos Burgos
July 05, 2023
Multiple Visits - June 2023 The service and parts department have been very helpful so far. I've only been a Mazda owner since February of 2023 and so this was my first visit to the service departmen department have been very helpful so far. I've only been a Mazda owner since February of 2023 and so this was my first visit to the service department after previously dealing with Lexus service. The team here are polite and straightforward. I didn't feel pressured into services that I did not need, although they were presented as options to approve via my phone. I had some warranty related service that needed to be done on my certified pre-owned Mazda CX-5 and they completed all of them without hesitation or argument, which is appreciated as opposed to previous vehicle service situations in the past with other vehicles and dealerships. Overall, I'd say that I will return here for future service, especially while I am still under Mazda warranty on this vehicle. More
Other Employees Tagged: Lorenzo Martinez, Alan Mendez
June 29, 2023
Carlos was super helpful, easy to work with. Low stress. Made a complicated (to us) transaction easy. Low stress. Made a complicated (to us) transaction easy. More
Other Employees Tagged: Rey Almonte, Carlos Burgos
June 24, 2023
Visited on 6/08/23 to have possible issue with rear passenger tire pressure and got oil change done that was due anyway. My service rep, Paul Clafin, was great and very responsive. passenger tire pressure and got oil change done that was due anyway. My service rep, Paul Clafin, was great and very responsive. More
June 24, 2023
I find the sales people to be less than genuine. When you see your salesperson and say hello to him while getting car serviced and he says says to your face that he doesn’t remember you, he has no t When you see your salesperson and say hello to him while getting car serviced and he says says to your face that he doesn’t remember you, he has no time to greet you properly, and then tells you he has to get out there to sell more cars when it is raining outside, it leaves a bad impression on the level of customer service beyond the sale. Train them to be gracious and respectful. No one expects them to remember you. Just be kind and ask if you are having a good experience. Very little good to say about the atmosphere inside of Mazda. Just a bunch of people hanging around doing nothing. More
June 08, 2023
This is the fourth vehicle we've leased or purchased from Sport Mazda South. On each occasion we've been impressed by everyone's knowledge, helpfulness, and personal interest in making sure we had a smooth a Sport Mazda South. On each occasion we've been impressed by everyone's knowledge, helpfulness, and personal interest in making sure we had a smooth and successful experience. More
Other Employees Tagged: Rey Almonte, Carlos Burgos
May 28, 2023
Kerwin is the number one guy! He’s been great from the beginning and makes it seamless for any car buyer. Thank you Sport Mazda South team! He’s been great from the beginning and makes it seamless for any car buyer. Thank you Sport Mazda South team! More
Other Employees Tagged: Kerwin LaRocque, Rey Almonte, Michael Craig-Voyk , Jason Whitten
May 28, 2023
He makes car buying easy! Our go to guy especially at Sport Mazda South. Everyone has been great! Thank you! Our go to guy especially at Sport Mazda South. Everyone has been great! Thank you! More
Other Employees Tagged: Kerwin LaRocque, Rey Almonte, Michael Craig-Voyk , Jason Whitten
May 28, 2023
Kerwin is the best in the business! He’s been our family’s longtime salesman! The best there is! He’s been our family’s longtime salesman! The best there is! More
Other Employees Tagged: Kerwin LaRocque, Rey Almonte, Michael Craig-Voyk , Jason Whitten

