Paul Clafin | Page 15

There is truly no reason anyone should ever go to any other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privile other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privileged to be completely taken care of, for multiple vehicles through them. From leasing our Mazda sedans and SUV, to then buying them, and now planning future vehicles, we trust no one else and always get the ABSOLUTE BEST service when going to the dealership. The customer service is second to none, not only in car industry but any industry. We are treated as someone they sincerely care about, timely, always know what to expect, the step by step communication and videos of what they have done and identify issues are second to none. Never will you be sitting there for hours, wondering if anyone has yet worked on your car. Do yourself a favor, instead of going to other dealers where you may be simply seen as a source of revenue, or treated poorly based on ignorant and or inexperienced sales people who may have some bias, wrong impression or judgment about you, go to Sport Mazda where they only care about their purpose - to serve customers and build long term relationships. We are so grateful after a terrible experience elsewhere, when despite my professional career, high income, due to being an Asian woman perhaps, wearing a tank top, and shorts, and seemingly ordinary, I was treated so poorly and spoken to as if I am beneath their vehicles. Then to be given numbers that made no sense and just feelings of being insulted, we are grateful we will never give business or money to such dealerships and experiences. We hope everyone will go and experience comprehensive automobile/car service and needs here. I have absolute psychological safety with how my family and I will be when driving cars from Sports Mazda. More

Report | Print

Employees are very professional and informative. They go above and beyond to make sure questions are answered. Excellent customer service.Thank you Paul and all other service rep that provided assis They go above and beyond to make sure questions are answered. Excellent customer service.Thank you Paul and all other service rep that provided assistance More

Report | Print

Greetings, I love Mazda, this was a great choice of a vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. More

Report | Print

Paul was very good at relaying information on our car and kept up updated on additional estimated costs. Mechanic video was very helpful in determining if we should add on repairs. Very satisfied with commun kept up updated on additional estimated costs. Mechanic video was very helpful in determining if we should add on repairs. Very satisfied with communication and work done. More

Report | Print

As always, Excellent customer services experience and very knowledgeable and professional staff. Thank you 🙏🏾 Edwin Blanco very knowledgeable and professional staff. Thank you 🙏🏾 Edwin Blanco More

Report | Print

Paul at service was very good at keeping me informed. Mechanic had to work through a difficult diagnosis but eventually figured out the AC problem. The team is great. Mechanic had to work through a difficult diagnosis but eventually figured out the AC problem. The team is great. More

Report | Print

Was able to work the deal for me to upgrade to a new car at a fair price at a fair price More

Report | Print

Great service! Comfortable waiting area! We travel 60 miles to come to this dealership for their excellent service! Comfortable waiting area! We travel 60 miles to come to this dealership for their excellent service! More

Report | Print

Jay Mealy Mazda Rocks! Be it Sales or Service you will find the same consistent over the top focus on Outstanding Customer Service. They totally understand the bigger pictu Be it Sales or Service you will find the same consistent over the top focus on Outstanding Customer Service. They totally understand the bigger picture. BOB S. has the helm at the best service department that I have ever experienced. Straight shooter, respectful and understands what great customer service looks like and delivers it. Bob has an excellent Team getting it done and PAUL C. is one of the best advisors you would want taking care of your vehicles service needs. Easy going to speak with and keeps you up to date on any concerns during the service process. We are elated to have found such a dealership that "gets it ". More

Report | Print

We went in to service our Mazda 3 on Saturday. We spoke to Patricia Arguelles, she was an amazing salesperson! She was able to get our finances secured quickly and walk us thru the process to pur We spoke to Patricia Arguelles, she was an amazing salesperson! She was able to get our finances secured quickly and walk us thru the process to purchase our CX-5. She went above and beyond! We expect no less from the team there! We never are disappointed! More

Report | Print