Carlos Burgos
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
From Ponce, PR 🇵🇷 Living In Orlando, FL 🇺🇸
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
Spanish
270 Reviews
Write a Review270 Reviews of Carlos Burgos
September 08, 2026
I had a very positive car-buying experience with Carlos Burgos at Sport Mazda South. I was coming from Palm Bay to purchase a Certified Pre-Owned Mazda CX-5, so I wanted to have as much worked out as possi Burgos at Sport Mazda South. I was coming from Palm Bay to purchase a Certified Pre-Owned Mazda CX-5, so I wanted to have as much worked out as possible before making the drive to Orlando. Carlos was responsive throughout the process and answered my questions ahead of time, which made everything much easier. I especially appreciated that Carlos respected the financing I had already arranged through Space Coast Credit Union and confirmed that the dealership would work directly with SCCU rather than sending my application to multiple lenders. He also worked with me on the vehicle price, my trade-in, and a refundable deposit to hold the CX-5 until I could get there. Once I arrived, Carlos was patient and professional and never made me feel pressured or rushed. The numbers we had discussed were honored, and when there were questions or changes during the process, he took the time to explain them and work through them with me. Buying a car can be stressful, especially when you’re traveling some distance to do it, but Carlos helped make the process straightforward and comfortable. I drove home very happy with my 2024 Mazda CX-5 Carbon Edition. I would definitely recommend asking for Carlos if you’re shopping at Sport Mazda South. Milena V More
Other Employees Tagged: Jenifer Contreras
September 07, 2026
My primary point of contact at Sport Mazda South in Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's hon Orlando, Florida, was Carlos Burgos, and I want to highlight the exceptional professionalism he demonstrated throughout the process. Mr. Burgos's honesty and sincerity engendered a level of trust I have rarely experienced when buying an automobile. From the beginning, I made it clear that due to an upcoming assignment at a Florida air base, I would not be able to visit the dealership in person. Carlos understood my situation, thanked me for my service, and reassured me that he would answer all my questions regarding the 2025 Mazda CX-5. When I requested detailed photos of both the exterior and interior of the 2025 Mazda CX 5, he provided them promptly. The images were clear, thorough, and accurately reflected the vehicle’s condition. It was obvious from the photos that the previous owner had taken excellent care of the car. All original books and documentation were included, which further reinforced the vehicle’s quality. The financing process was handled flawlessly. Every step was explained clearly, and there were no surprises or delays. Communication was consistent, and Carlos ensured I had all the information I needed to move forward confidently. Because of my upcoming assignment, I also needed the dealership to handle all tag, title, and tax paperwork. Sport Mazda took care of everything, providing all documentation via email without a single issue arising. This level of administrative support made the process stress-free and allowed me to focus on preparing for my transfer. Given my time constraints, the dealership went a step further: Carlos personally delivered the 2025 Mazda CX 5 directly to my residence. The vehicle arrived exactly as described, clean, fully prepared, and ready to drive. This gesture demonstrated a level of customer service that goes beyond what most dealerships offer. He also spent time showing all the features and how to operate them since this was my first opportunity to own a Mazda. Overall, my experience with Sport Mazda and Carlos Burgos was outstanding. The communication was clear, the process was efficient, all promises made were honored, and the customer service was exceptional. I would strongly recommend Sport Mazda Orlando to anyone seeking a smooth, professional, and trustworthy car buying experience. More
Other Employees Tagged: Rey Almonte
September 07, 2026
I had a great experience buying my new car from here. Carlos Burgos was extremely helpful patient and transparent throughout the entire process. I definitely recommend this dealership to anyone looking f Carlos Burgos was extremely helpful patient and transparent throughout the entire process. I definitely recommend this dealership to anyone looking for a stress free purchase. More
Other Employees Tagged: Ashley Ramsey, Patricia Arguelles, Nino Villanueva
August 31, 2026
Excellent service from Carlos Burgos at Sports Mazda. This is our second Mazda from the dealership and both experiences have been wonderful. I confidently recommend Carlos and Sports Mazda. Home delivery This is our second Mazda from the dealership and both experiences have been wonderful. I confidently recommend Carlos and Sports Mazda. Home delivery and price quoting were easy and appreciated! More
August 30, 2026
My second car is brought from this dealership and the people from there are very friendly i love it .A big shout out to Carlos he was very helpful to me thank u all .. people from there are very friendly i love it .A big shout out to Carlos he was very helpful to me thank u all .. More
Other Employees Tagged: Carlos Burgos
August 17, 2026
The experience was amazing. I had a great treatment. Carlos answered all my questions and by the end of the day i had no doubts about buying the car. I had a great treatment. Carlos answered all my questions and by the end of the day i had no doubts about buying the car. More
Other Employees Tagged: Rey Almonte, Michael Craig-Voyk
August 15, 2026
I have bought 3 cars from this dealer. Carlos has been a great help. Knowleadgeable in every detail of the last 2 cars. Very courteos and amicable. If we have any question, we can call o Carlos has been a great help. Knowleadgeable in every detail of the last 2 cars. Very courteos and amicable. If we have any question, we can call on him. Easy purchase. I will recommend this dealership to everyone that is going to buy a car. More
Other Employees Tagged: Mayeline Sosa Dominguez
August 14, 2026
Outstanding Car-Leasing Experience I can’t say enough good things about my experience with Sport Mazda of Orlando! This was by far the easiest and most hassle-free car leasing experience I’ve ever had. good things about my experience with Sport Mazda of Orlando! This was by far the easiest and most hassle-free car leasing experience I’ve ever had. I shopped around and compared prices, and Sport Mazda not only beat the competition—they beat the price by thousands of dollars. The best part was how easy they made everything. They delivered the car all the way to Treasure Island, and I literally signed the paperwork sitting at my kitchen table! No pressure, no hassle, and no unnecessary back-and-forth. Just an outstanding experience from start to finish. I was able to get the CX90 Premiere sport turbo for less than the cars I looked at in Pinellas County!!! My car is gorgeous!! If you’re looking for a Mazda, I highly recommend Sport Mazda of Orlando. They earned my business and will definitely be my first call next time I’m in the market for a car!!! More
Other Employees Tagged: Michael Craig-Voyk
August 14, 2026
This dealership prioritizes excellent customer service and consistently proves time and again how they have the best Mazda customer service department in the country and consistently proves time and again how they have the best Mazda customer service department in the country More
Other Employees Tagged: Rey Almonte

