Jenifer Contreras
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
351 Reviews
Write a Review351 Reviews of Jenifer Contreras
June 10, 2024
Working with Luis Hernandez at Sport Mazda was a pleasure. He had extensive knowledge on different vehicles we were looking at and Luis found viable options within our budget. Sport Mazda had a nice pleasure. He had extensive knowledge on different vehicles we were looking at and Luis found viable options within our budget. Sport Mazda had a nice selection of vehicles and choosing wasn't easy. We found what we wanted and drove happily off the lot with a new car. The experience was positive and felt we got a good deal and made an informed choice. Definitely would recommend Luis Hernandez to anyone! He truly made buying a car seemless. And a special thanks to Jennifer Contreras in Finance who helped make the paperwork a breeze. More
Other Employees Tagged: Juan Cruz, Luis Hernandez
June 10, 2024
I purchased a vehicle at Sport Mazda. My salesman, Luis Hernandez, helped me with my Tesla purchase. Luis had a professional demeanor, and his knowledge on EV cars was impressive. He made My salesman, Luis Hernandez, helped me with my Tesla purchase. Luis had a professional demeanor, and his knowledge on EV cars was impressive. He made me feel very comfortable through the process and I didn't feel pressured. I would recommend Luis to friends and family on their next car purchase! More
Other Employees Tagged: Juan Cruz, Luis Hernandez
June 10, 2024
Going to dealerships is not my favorite thing to do. I always dread the car salesman interaction. Except for Saturday, when I went shopping for a new car for my daughter. I got the absolute best sales I always dread the car salesman interaction. Except for Saturday, when I went shopping for a new car for my daughter. I got the absolute best salesperson I've ever encountered. Her name is Alejandra. She went out of her way to make sure we were ok, and answer every question we had. I had gone there after a lot of research between my daughter and I about the car she wanted and what we were willing to pay for it. Alejandra was very accommodating with our demands. She talked to the finance guys and came back with an offer we couldn't refuse. They gave us a great deal on our trade-in and on the car we were buying. I've never had such a pleasant experience buying a car. No hassle at all. It was similar to going to a high end dealership where they value the customer. I can't say enough nice things about my experience in Sport Mazda South or Alejandra. If you're looking for a new car, don't hesitate to go here. You'll thank me later. More
Other Employees Tagged: Alejandra Rengifo
June 08, 2024
The experience at this dealership was very pleasant and unique. Luis was very helpful, patient and his customer service is what makes a difference. 10/10 I would recommend or visit this dealership for futu unique. Luis was very helpful, patient and his customer service is what makes a difference. 10/10 I would recommend or visit this dealership for future endeavors. More
Other Employees Tagged: Luis Hernandez
June 08, 2024
Great staff and costumer service Salesperson Kerwin LaRocque really made the whole process smooth from start to finish he really helped me find the deal I was looking for ,I would definitely come back LaRocque really made the whole process smooth from start to finish he really helped me find the deal I was looking for ,I would definitely come back in the future More
Other Employees Tagged: Kerwin LaRocque, Juan R. Cruz
June 08, 2024
Best dealer, was in and out with the keys in my hand in no time. Alejandra is the best salesperson. She was knowledgeable about all the cars I asked about and knew all the answers to my questions. I felt s no time. Alejandra is the best salesperson. She was knowledgeable about all the cars I asked about and knew all the answers to my questions. I felt she made my experience as smooth as possible. She went above and beyond and I'm truly happy to have done business with her. Jenifer was friendly proficient and fast to help me get the paperwork done. Really was the best decision of choosing this dealership. More
Other Employees Tagged: Ashley Ramsey, Alejandra Rengifo
June 01, 2024
My experience of buying a new vehicle from this dealership really exceeded my experience expectations. I've been to many dealerships where it was a lot of back and forth with the numbers but Kerwi dealership really exceeded my experience expectations. I've been to many dealerships where it was a lot of back and forth with the numbers but Kerwin just set the record straight and we were together on track the entire time. Made it simple to understand, and very thorough with the process, I will always come to Kerwin whenever I want to purchase a new vehicle More
Other Employees Tagged: Kerwin LaRocque, Stephen Mendez, Mayeline Sosa Dominguez, Michael Craig-Voyk, Jason Whitten, Bob Suranovich, Lori Sankar, Luis Hernandez, Alejandra Rengifo
May 31, 2024
What can I say about Luis, he’s everything you would want in a Salesman. Kind, understanding, but above all he is honest. Which is by far that hardest quality to find in a Salesman. I never felt pressured or in a Salesman. Kind, understanding, but above all he is honest. Which is by far that hardest quality to find in a Salesman. I never felt pressured or persuaded to purchase my vehicle. I never felt like I was being upsold. He just listened and matched me up with exactly what I was looking for. My wife is due an upgrade as well. Will definitely be back to work with Luis once more. More
Other Employees Tagged: Juan R. Cruz, Luis Hernandez
May 30, 2024
Juanil went above and beyond to give the best customer service experience. Very friendly and helpful! service experience. Very friendly and helpful! More
Other Employees Tagged: Juan R. Cruz, Juan Cruz, Juanil Munoz
May 26, 2024
As I live out of state, I initially spoke with Luis over the phone. I told him what car I wanted and he was diligent in finding it for me and honoring the advertised lease special. Luis texted me all the i the phone. I told him what car I wanted and he was diligent in finding it for me and honoring the advertised lease special. Luis texted me all the info on the car and held it for me with a small deposit until I could pick it up 6 days later when I was back in FL. No high pressure sales pitch or trying to upsell me on things I didn’t want. Luis was very professional and a pleasure to work with! More
Other Employees Tagged: Luis Hernandez