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Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 8

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

May 18, 2022

Dealership Rating
Employee Rating

No place is perfect, that's why the 4 stars. Essence was great though! Give the girl a raise! More

by carrieamendola@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Essence is just great. Knowledgeable, friendly, efficient, and kind.

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May 18, 2022

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department, Carrie! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

May 15, 2022

Dealership Rating
Employee Rating

Easy friendly not much more to say. Would do it again.Thank you again.sue More

by KERMITHLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini , Brittany Calle, Everton Gouveia

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May 16, 2022

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 15, 2022

Dealership Rating
Employee Rating

Everyone is very professional, you get an accurate estimate of the time involved, and the waiting area is very pleasant. More

by momeileen8514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

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May 16, 2022

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 14, 2022

Dealership Rating
Employee Rating

Excellent people from sales to management to finance people. They listen and they come up with top plan More

by TED26
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Calle, Everton Gouveia, Thomas McCarthy, Robert Wayburn

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May 16, 2022

Copeland Subaru Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 12, 2022

Dealership Rating
Employee Rating

The wirkers are attentive and respectful. Very helpful in answering my questions. Quick to help me out with my care issues. More

by derry36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 13, 2022

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

May 11, 2022

Dealership Rating
Employee Rating

From the reception to the pick up everyone was Very polite, and professional. Correspondence was terrific! My car is running smoothly:-) More

by Joyce Noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Print
May 11, 2022

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Joyce. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 11, 2022

Dealership Rating
Employee Rating

Person was very pleasant and the service dept took care of my problem. I will come again More

by dlynch7300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Costa , Everton Gouveia

Print
May 11, 2022

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 09, 2022

Dealership Rating
Employee Rating

The service technicians are knowledgeable, helpful and accommodating. They are professional and friendly. The work done on my cars has always been done in a timely manner and with experience. I have nev More

by ACRIEGER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy, Essence and Tristan

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May 09, 2022

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

May 05, 2022

Dealership Rating
Employee Rating

Everyone was kind and gave good explanations of what was to be done. Poor phone service More

by PMARTINS1231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCarthy

Print
May 06, 2022

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

May 02, 2022

Dealership Rating
Employee Rating

They keep track of all my service needs and intervals, are very professional and courteous and thorough. More

by AHALLA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Print
May 03, 2022

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience working with Everton, Thomas, and our team here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

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