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Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 10

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

March 25, 2022

Dealership Rating
Employee Rating

This particular dealership has a wonderful sales staff and service staff. They are efficient and knowledgeable. Would recommend them to friends and anyone interested in purchasing a Subaru! More

by AngelMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini , Everton Gouveia, Thomas McCarthy, George Costa

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Mar 25, 2022

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

March 20, 2022

Dealership Rating
Employee Rating

On time appointments. Friendly knowledgeable service. The waiting area is very comfortable . Coffee and snacks are terrific for early morning appointments. More

by jillbryden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy, Robert Wayburn

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Mar 21, 2022

Copeland Subaru Hyannis responded

Thank you for your business, Jill, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

March 17, 2022

Dealership Rating
Employee Rating

Very good service, clean comfortable open waiting area. Service dept gave full review of service and any suggestions for future. More

by DrDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Print
Mar 18, 2022

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

March 08, 2022

Dealership Rating
Employee Rating

Service department is excellent! Mechanics couldn’t possibly do a better job, always resolves in a timely Manner More

by beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy, There are a few more employees not listed tgat are wonderful, Copeland Subaru has an excellent staff!! I’d like to mention that Everton has been very helpful and professional.

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Mar 09, 2022

Copeland Subaru Hyannis responded

Beth, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

February 26, 2022

Dealership Rating
Employee Rating

Awesome experience I had to retire a car that had over 250000 miles Now on to my first 50000 Thank You More

by Rene_M_King
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Fortin , Justin Phillips

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Feb 28, 2022

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Rene, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

February 24, 2022

Dealership Rating
Employee Rating

Our wipers flamed out do to the ice storm. We popped by and was immediately taken care of. Every time we have gone for service, it has been done… and done well. More

by TERRYSHOE235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

Print
Feb 25, 2022

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that our team was able to help, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

February 13, 2022

Dealership Rating
Employee Rating

Easy, efficient and quick service which was e say to schedule. All staff were polite and helpful. More

by JOTOOLE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

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Feb 14, 2022

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

February 05, 2022

Dealership Rating
Employee Rating

Excellent and honest service. Efficient and polite. Fair pricing. I will definitely be back. Highly recommend. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 06, 2022

Copeland Subaru Hyannis responded

Thank you so much for your kind words, Amy, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

January 24, 2022

Dealership Rating

Max Martin my salesman was excellent. I would highly recommend him to anyone that is looking for a Subaru. More

by LUSTAUBIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Martin-Simmons

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Jan 24, 2022

Copeland Subaru Hyannis responded

Thank you so much for your kind words for Max and our team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

January 20, 2022

Dealership Rating
Employee Rating

Staff is pleasant and very accommodating I was able to be given a loaner instead of having to wait over 3 hours. Thank you so much More

by CZWEILITE
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Print
Jan 20, 2022

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

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