Patrick Braxton | Page 2
Service Manager
Nissan of Elk Grove
8590 Laguna Grove Drive
Elk Grove, CA 95757
34 Reviews
Write a Review34 Reviews of Patrick Braxton
February 26, 2026
Super helpful with a lost key fob on a rental car while our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because the our car was in the shop for repairs due to an accident not our fault. Learned rental car company does not have spare keys for their cars because they sell them for money live and learn! More
Other Employees Tagged: Jon Murphy
January 16, 2026
Great place inviting, friendly staff that make us feel like family under new management hopefully they will be as friendly as the last owner. 4th vehicle from Nissan of Elk Grove. like family under new management hopefully they will be as friendly as the last owner. 4th vehicle from Nissan of Elk Grove. More
Other Employees Tagged: John Brooks, Rebecca Garcia, Kim Gruwell, Alexander Moreno , Shay Briggs
November 25, 2025
Very poor customer service, very disrespectful management, would never recommend them for sales or service. management, would never recommend them for sales or service. More
Other Employees Tagged: John Brooks, Raul Ruiz
November 10, 2025
Best customer service, friendly, and helps with all my needs..recommend this dealership to everyone... needs..recommend this dealership to everyone... More
Other Employees Tagged: Hesam Ghaffari , Warren Santos, Jarell Boyd
November 06, 2025
The service department does not understand anything about customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not be customer service. I have been treated rudely and as if I am stupid. I believe this is at least partly due to my being older and female. I have not been believed. My car has been in the shop for many days without diagnosis of the problem. My repeated phone messages aren’t returned, even when I speak with a live person. At one point I needed to drive to the dealership to talk with someone. More
Other Employees Tagged: Jon Murphy
August 27, 2025
Kahn was very helpful in purchasing this car he was able to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered to easily persuade my daughter which I could’ve never done lol The transaction was quick and you guys delivered More
Other Employees Tagged: John Brooks, Khanh Ho, Jeff Stoughton, Hesam Ghaffari , Sean Burris, Alice Leary
May 07, 2025
Lee was awesome at helping me get into a newer car. I had an 09. He understood I’m a mom, and didn’t want something to pricey right now. I loved the Altima I picked! I had an 09. He understood I’m a mom, and didn’t want something to pricey right now. I loved the Altima I picked! More
Other Employees Tagged: Hesam Ghaffari, Lee Mahoney
February 25, 2025
Stephen was honest from the get go. Changed my mind on color of car & he was totally understanding. Literally the quickest car buying experience. Changed my mind on color of car & he was totally understanding. Literally the quickest car buying experience. More
Other Employees Tagged: Rebecca Garcia, Kim Gruwell , Stephen Tran
November 19, 2024
This is the 2nd car we’ve bought here in the last year and a half. We always have great service. Patrick my preferred service advisor is knowledgeable and helpful. Stephan my salesman was great. He explai and a half. We always have great service. Patrick my preferred service advisor is knowledgeable and helpful. Stephan my salesman was great. He explained all our options and helped me chose the best option for me. More
Other Employees Tagged: Hesam Ghaffari , Addison Hussey, Stephen Tran

