PROFIERA CARVER

Profiera was an AMAZING saleswoman. She made the process of buying a car, when we were just looking, so easy. We can't thank her enough for such a great experience! She made the process of buying a car, when we were just looking, so easy. We can't thank her enough for such a great experience! More

by erinkoht Verified Customer Verified Customer

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Very good place and good deals love the cars and trucks they have to offer and great service they have to offer and great service More

by daniellopezvilla Verified Customer Verified Customer

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Very prompt attentive service helped me get what I was looking for ! Made the process quick and simple for a good deal. looking for ! Made the process quick and simple for a good deal. More

by MITCHELLSUZANNE Verified Customer Verified Customer

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Profiera, my Sales Representative, was recommended by a good friend and is very knowledgeable and helpful with features and capabilities. Car battery had 0% charge at delivery. good friend and is very knowledgeable and helpful with features and capabilities. Car battery had 0% charge at delivery. More

by Will Verified Customer Verified Customer

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When I first called, Josh answered the phone. I already knew which car I wanted and shared that with him. I could tell he was newer to the industry, so I requested to speak with a manager, with w I already knew which car I wanted and shared that with him. I could tell he was newer to the industry, so I requested to speak with a manager, with whom I ultimately handled the negotiation. More

by donna47 Verified Customer Verified Customer

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Professional team and welcoming people . Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! More

by TITERNIK2007 Verified Customer Verified Customer

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Friendly and helpful in getting into a new lease. I recommend MB of Rocklin for your next vehicle. I recommend MB of Rocklin for your next vehicle. More

by kim.gunther Verified Customer Verified Customer

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This dealership made a fast and easy car purchase experience for us. I was helped out very thoroughly from the first minute I a arrived. experience for us. I was helped out very thoroughly from the first minute I a arrived. More

by MISTRNICK714 Verified Customer Verified Customer

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Leaving this review after an extremely disappointing car-buying experience. This review has nothing to do with the sales team or the used car manager, both of whom tried to be helpful. However, my ov car-buying experience. This review has nothing to do with the sales team or the used car manager, both of whom tried to be helpful. However, my overall experience with Mercedes-Benz of Rocklin fell far short of what I would expect—especially from a dealership positioning itself as a luxury brand. I recently purchased a used 2025 Ford Ranger Raptor and worked with Proferia. The sales process itself went smoothly, and the team was able to get the vehicle within my target price. A week later, I flew from San Diego to pick up the truck. The day before, I confirmed my 9:00 AM arrival time. When I arrived, the vehicle was not ready, and I waited in the lobby for about 30 minutes. I don’t mind waiting, but this could have been communicated ahead of time—especially since the finance manager doesn’t arrive until 10:00 AM. The real issue occurred after the deal was finalized and I took possession of the vehicle. Shortly after leaving the lot, I realized the driver’s seat was not functioning properly. I immediately returned to the dealership, and Proferia took the truck to your technicians. About 15 minutes later, she informed me there was no solution and that I would need to take the vehicle to Ford for service. This was confirmed by the used car manager. Selling a vehicle with a known mechanical issue and then directing the buyer elsewhere for resolution is unacceptable. I was—and still am—extremely disappointed by how this was handled. The excitement of a new vehicle was entirely overshadowed by the disappointment of the experience and because of that I cannot recommend this dealership to others. More

by RYANMURPHY7677 Verified Customer Verified Customer

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My sales rep was diligent in finding the vehicle that I identified. She was patient and presented many options before finding the perfect one! identified. She was patient and presented many options before finding the perfect one! More

by KORVIN Verified Customer Verified Customer

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