Oscar Linares

Sierra Honda responded

We are truly sorry to hear this and we completely understand your frustration. Saying no five times and still feeling pressured is absolutely not acceptable and not who we want to be. You were clear about your decision and that should have been respected from the very first time you said it. We sincerely apologize for the awkwardness this caused and we want you to know this feedback will be taken seriously and addressed directly with Mike. We hope to have the chance to show you a much better experience going forward.

Sierra Honda responded

Elizabeth, Great experience, Oscar taking care of everything, and already sending people his way, we love it and we are so grateful! Thank you so much for the wonderful shoutout and for continuing to recommend Oscar! He is going to be so happy to read this and honestly he has earned every bit of it. We cannot wait to see you back again soon!

Sierra Honda responded

Theo, Accommodating and working hard to get you the best deal on the car you liked, that is our team at their very best and we love it! Thank you so much for the kind words and we cannot wait to see you back again soon!

Sierra Honda responded

Jenny, We're glad our team was able to accommodate your health and safety needs with care and understanding. Making the process as comfortable as possible, including waiting outside and utilizing electronic forms, is exactly the kind of flexibility we strive to offer every customer. We truly appreciate your trust in us and look forward to welcoming you back!

Sierra Honda responded

We are so pleased to hear that your service experience was smooth, helpful, and informative from start to finish. Ensuring every customer leaves feeling confident and well informed about their vehicle is something we are deeply committed to. We look forward to welcoming you back for your future service needs!

Sierra Honda responded

Vaughn, We're so glad Oscar and the Sierra Honda team took great care of you and helped you find your perfect car. We'll make sure Oscar sees this! Hope to see you back again soon!

Sierra Honda responded

Thank you for your feedback! We’re delighted to hear everything went smoothly and that Oscar was such a big help in guiding you through your decision. Congratulations on your new Honda Civic, and thank you for choosing Sierra Honda of Monrovia!

Sierra Honda responded

We're delighted to hear that Oscar, Mike, and Ethan made your used vehicle purchase a pleasant one and that our team provided you with welcoming, transparent service. Even when busy, our staff is committed to ensuring every customer receives the attention they deserve, and we're pleased that the handoff was seamless. We appreciate your business and look forward to serving you and your vehicle in the future.

Sierra Honda responded

Thank you for sharing your experience! We’re thrilled to hear our sales staff helped you get into a beautiful 2015 burgundy, and that the financing process was smooth and easy.

Sierra Honda responded

Thank you for sharing your positive experience purchasing your 2023 Accord Touring Hybrid. We're delighted to hear that Oscar Linares provided awesome, professional, and helpful service throughout a fast and easy process. His dedication to making your buying experience smooth is exactly what we value. Congratulations on your new Accord, and we look forward to serving you in the future.