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Casey Kia
Newport News, VA
1,519 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 11, 2025
I had a great experience.
Buying process was fast and smooth. Salesman was awesome and a pleasure to work with.
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by Andrea Easter
March 11, 2025
Worst dealership I have ever purchased from in all of my
years of purchasing the communication is terrible the don’t answer your call they relay messages to you they tell you lies to make you go away I don’
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by Marxdbarber
March 09, 2025
Very helpful and and understanding I will be back and buy
from Charles again soon
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by jason341968
Employees Worked With
Dealership Inventory (243 Vehicles)
2014 Chevrolet Equinox
used
Champagne Silver Metallic exterior
Automatic
Front-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Cable TV
- Children's Play Room
- Pet Friendly
- Customer Lounge Area
- Free WiFi
- Shuttle Service
- Vending Machines
- Authorized Accessories Store
- Home Delivery
- Express Service
- Free Drinks
- Quick Lube
- Free Loaner Cars
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- After Hours Drop-Off
- Vending Machines
