Omar R.
Sales Associate
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
1 Review
Write a Review1 Review of Omar R.
December 01, 2023
What an absolute waste of time! We called 3 times during the week to confirm and make sure the 2 cars we wanted to test drive were available. We drove 1.5 hrs to see them. The firs We called 3 times during the week to confirm and make sure the 2 cars we wanted to test drive were available. We drove 1.5 hrs to see them. The first car had a chunk of paint missing down to the frame that was not visible in any photo and it was going to rust. They would not be fixing it. Ok. So, let's move on. Um...first they tell us they can't find the key to the second car. Then, 20 minutes later they tell us, oh, we found that key, but "it's all messed up" so we need to find the second key. Another 15 minutes. Nope. No key. So, then I start asking questions- "when we called 3 times, and you said that the cars would be ready for us to test drive.....um...were you lying? How did you get the car here without a key? Can I see the "messed up" key?" Amazingly, they once again could not find the first "messed up" key again. We left. We won't be back. More