Norm Rosen | Page 5

Fifth car from Earnhardt Hyundai North Scottsdale Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting m Went in for service on my 2019 Santa Fe and ended up leaving later that day with a 2020 Palisade Limited. Jonathan and I talk every time I'm getting my vehicle and my wife's vehicle serviced and I asked him to take a look at the Palisade since I hadn't seen one in person. Jonathan, Tony, and Ian were able to work out a deal where I got a lower interest rate and kept my payment the same while getting into an amazing vehicle I never thought I could afford. Thanks again, guys! I always refer everyone I know to the Hyundai Brand and this dealership in particular. It is also important to note that the service team is the best in the industry. This is my 19th vehicle so I have had cars serviced at many different places. One of the many reasons I stick with Hyundai is for this service team. I have worked with every single adviser including Michael Southern, the service director, and they are all incredible. More

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Easy and pleasant purchase of a new Hyundai Tucson! From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more f From beginning to end, the guys here attended to my every need and made the new car buying experience very pleasant. Julian could not have done more for me and was very gracious! LOVE my new Hyundai! More

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THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to be 100% for their customers. Their professional staff always has made themselves available for help and questions. They outdo and out perform any other Car dealers and Auto service I have experienced in the 50+ years I owned vehicles. Its a positive experience from the second you set foot on their premises. More

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cruise control problem Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service wri Earnhardt Hyundai found the problem on the first visit and after two visits too Chapman Hyundai where I bought the car they could not. The service writer at Chapman did not believe I even had a problem. I asked for a loaner car at Chapman Hyundai and was told no . Earnhardt Hyundai offered me a loaner car. No comparison between service departments, Chapman F-, Earnhardt A+ More

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Absolutely terrific! Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly. Had a wonderful experience. Everything was great.will recommend to my friends. There quick and make it so easy. The staff is so nice and friendly. More

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Love this dealership!, Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up whe Fantastic service. Norm was wonderful and he made the service easy and stress free. I work nearby and they dropped me off at work and picked me up when my car was ready. I was contacted the next day to see how my experience was with the dealership....who does that now days? This is the second time I’ve dealt with this dealership and I would highly recommend them. More

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Radio and back-up system problem. I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly wh I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly when I start the car and put in reverse. I have been able to get the system to work by pushing the blue link button on and than immediately off. This is not a good way to keep the system working. I would like this to be resolved. I love this car and want to keep it. Sincerely, Bea Whisenand More

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Great Service ... As Always! Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a cu Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a customer at this North Scottsdale Hyundai dealership. More

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5 Star Experience! Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute sch Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute scheduling conflict to get our Sonata in for an oil change. In addition, he identified and corrected a recall campaign concern. The entire team at Earnhardt Hyundai-North Scottsdale are awesome!, especially Michael S., and Anthony F., who have always been great to us for many years!! More

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Excellent in all aspects. Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Ea Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Easy to learn the features, with Julian's initial orientation. More

by seymourrife Verified Customer Verified Customer

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