Norm Rosen | Page 10

Sales and Service Review Ii have been dealing with Earnhardt Hyundai for several years and am so pleased that when I contemplated a new car I did not think of going anywhere e Ii have been dealing with Earnhardt Hyundai for several years and am so pleased that when I contemplated a new car I did not think of going anywhere else. I have always used Bill Johnson as my sales person and found him to be trustworthy, honest and have my best interests at heart. I recommend Bill every chance I get. My service department experience is a little different. Norm is a good service person but is not a great communicator. I often have to seek someone else out to find out what was done to my auto. David Macht usually has come to the rescue. I think that Norm is hasseled and sometimes gets overwhelmed. In general this is a great dealership and "that ain't no Bull". I have some reservations about the finance department and have asked to speak to the manager but have not received a call back. I also sent him an e-mail. Thank you for the opportunity to express my views. I hope this gets read somewhere and not filed in the great circular file. More

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It was a pleasure to do business with John. Deal took a bit longer than expected but the results were good. Will definitely recommend this dealership. bit longer than expected but the results were good. Will definitely recommend this dealership. More

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