Norm Rosen

The service department is friendly and ready to help address any questions or problems I have. I also had a very good experience with the sales department. address any questions or problems I have. I also had a very good experience with the sales department. More

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The service guys, no fault of their own, have been slammed by multiple recalls by Hyundai. Norm has been great, keeping me informed and when time came last week to get one done--got it done in a half slammed by multiple recalls by Hyundai. Norm has been great, keeping me informed and when time came last week to get one done--got it done in a half day. Have bought 3 cars in past 5 years from Earnhardt Hyundai and Norm is our "go-to" when it comes to service. More

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NORM ROSEN & YOUR MECHANICAL STAFF ARE MY SECURITY BLANKET ON ALL SERVICE ISSUES ON MY SANTA FE!! IN PARTICULAR, NORM KEEPS ME POSTED ON THE TIME FRAME FOR THE SERVICE AND IF THERE ARE OTHER ITEMS TO BLANKET ON ALL SERVICE ISSUES ON MY SANTA FE!! IN PARTICULAR, NORM KEEPS ME POSTED ON THE TIME FRAME FOR THE SERVICE AND IF THERE ARE OTHER ITEMS TO WATCH & HAVE CHECKED IN THE FUTURE. More

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Great service and a wonderful place to wait for your car. Norm promised the car would be ready in one hour and it was. In and out easily. Thanks Norm Tom Hill Norm promised the car would be ready in one hour and it was. In and out easily. Thanks Norm Tom Hill More

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This dealership worked quickly and efficiently on servicing my car. They communicated well and overall exceeded my expectations. Thank you! servicing my car. They communicated well and overall exceeded my expectations. Thank you! More

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I came in with a problem with my missing key to my wheel locks and they took care of me quickly and at no cost to me. The car was brand new and when my wife ran over a nail and had to buy a new tire. Low locks and they took care of me quickly and at no cost to me. The car was brand new and when my wife ran over a nail and had to buy a new tire. Low and behold the key to the lock nut was missing ....no problem Hyundai took care of it. More

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We had our previous Tucson hybrid serviced at Earnhardt and worked with Norm so when we were ready to check for another vehicle we visited Earnhardt. We visited twice without anyone making contact with us and worked with Norm so when we were ready to check for another vehicle we visited Earnhardt. We visited twice without anyone making contact with us or trying to help us. We visited a third time which we decided would be our last but this time Aamir Khan got up from his desk and helped us. We ended up purchasing a car from him. More

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Professional, courteous and dedicated to customer satisfaction. They solved a mechanical problem on my 2022 Elantra N quickly and competently. I would certainly recommend them to others! satisfaction. They solved a mechanical problem on my 2022 Elantra N quickly and competently. I would certainly recommend them to others! More

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Had my wife's car in for service. Norm's always on top of it. Smooth and quick service. Norm's always on top of it. Smooth and quick service. More

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Facility upgrade and scheduling module has put North Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here. Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here. More

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