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Norm Rosen
Norm Rosen at Earnhardt Hyundai North Scottsdale

Norm Rosen | Page 2

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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5.0
92 Reviews
5.0

92 Reviews

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92 Reviews of Norm Rosen

October 17, 2024

Dealership Rating
Employee Rating

Norm was great - he followed up to let me know when my car would be ready and did a great job More

by Nhc8811
Recommend Dealer
Yes
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Oct 17, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you for sharing your excellent rating! We're lucky to have a great team! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 10, 2024

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Employee Rating

A/c went out- an emergency in AZ in the summer. Norm got me in promptly for a/c repair combined with regular service. All seems to be working well now. Excellent, responsive service. More

by william.dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Earnhardt Hyundai North Scottsdale responded

william.dixon, thank you for sharing your positive experience with our services! We understand how crucial it is to have a functioning A/C in AZ summers. We're glad Norm was able to promptly assist you with the repair and regular service. Please don't hesitate to reach out if you need anything else. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 03, 2024

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Employee Rating

Had service appointment this week. As usual everything was done as needed. Norm took care of me and it's always great to work with him. It's the only place I go! More

by bluesgirl520
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2024

Earnhardt Hyundai North Scottsdale responded

Hi bluesgirl520, thank you for sharing your positive experience with us! We're thrilled to hear that Norm took great care of you during your service appointment. We appreciate your loyalty and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 18, 2024

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Employee Rating

Excellent facility, great service. As always, kudos to Norm Rosen, top service adviser. Thank you. More

by uncle
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 20, 2024

Earnhardt Hyundai North Scottsdale responded

Thank you, uncle, for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that Norm provided top-notch service. We appreciate your kind words and look forward to welcoming you back in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 20, 2024

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Employee Rating

Norm my service advidor was great and explained all of the service items are very clearly. More

by dheymann3
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Service Time
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Recommend Dealer
Yes
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Apr 22, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Dheymann, thank you for taking the time to share your feedback! We're thrilled to hear that Norm provided you with excellent service and made sure everything was explained clearly. We appreciate your kind words and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 09, 2024

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Employee Rating

Good service! On time and was pretty quick for the once over they give the car. Norm was great and I’d recommend him to anyone. More

by Ted
Recommend Dealer
Yes
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Mar 11, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Ted! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Norm provided you with great service and that you were satisfied with the quick service. We truly appreciate your recommendation. We look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 18, 2024

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Employee Rating

Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them ! More

by Jaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Earnhardt Hyundai North Scottsdale responded

Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 16, 2023

Dealership Rating

Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept. More

by eastwood1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 18, 2023

Earnhardt Hyundai North Scottsdale responded

Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 26, 2023

Dealership Rating
Employee Rating

Great service department and service advisers very satisfied with the experience. Serviced advisers top notch More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Coburn

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Jul 28, 2023

Earnhardt Hyundai North Scottsdale responded

Thank you for your stellar rating, RT. We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 25, 2023

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Employee Rating

Norm Rosen is an outstanding service writer. He is professional, knowledgeable, and updated me on the time to completion. Thanks for great service. More

by Poppy.glossner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 26, 2023

Earnhardt Hyundai North Scottsdale responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Norm for taking care of you. Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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