Norm Rosen
Norm Rosen at Earnhardt Hyundai  North Scottsdale

Norm Rosen | Page 6

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Norm Rosen

March 29, 2018

Dealership Rating

Radio and back-up system problem. I love this dealership. but I am unhappy that they haven't contacted me again with my car problem. My radio and back up system goes out constantly wh More

by Yumyum56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 03, 2018

Earnhardt Hyundai North Scottsdale responded

Bea, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

March 09, 2018

Dealership Rating
Employee Rating

Great Service ... As Always! Norm Rosen was professional and courteous and made me feel valued via pleasant conversation and acknowledgment of the number of years I have been a cu More

by SJClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2018

Earnhardt Hyundai North Scottsdale responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

January 27, 2018

Dealership Rating
Employee Rating

5 Star Experience! Jason Coburn (Service Advisor) displayed a true willingness to assist, and provided OUTSTANDING customer service! Jason accommodated a last minute sch More

by Preston Golston - Alexandria DiDomizio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Smith Ph.D , Doug Bjarko, Jason Coburn, Tony Femiano, Matt Kirwan, Adam Rodriguez, Robert Sandberg, Michael Southern

Feb 05, 2018

Earnhardt Hyundai North Scottsdale responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

June 27, 2017

Dealership Rating

Excellent in all aspects. Always a pleasant experience in both Sales & Service. Always prompt, pleasant, responsive & knowledgeable. I am enjoying my new Santa Fe very much. Ea More

by seymourrife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Coburn, Julian Foldes, Bobby Gentile, Ian Parker, Robert Sandberg

Jun 29, 2017

Earnhardt Hyundai North Scottsdale responded

I am happy to hear you are enjoying your new Santa Fe. Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All best, Mark Rushford General Manager mark.rushford@earnhardt.com

June 08, 2017

Dealership Rating

Genesis G80 Purchase Experience Excellent Both sales people with whom I worked (Drew Gabler and Tony Wahl) could not have been more pleasant or helpful. I especially appreciated that they wer More

by kindershop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Crook, Tony Wahl and Drew Labert

Jun 09, 2017

Earnhardt Hyundai North Scottsdale responded

Thank you for taking the time to write this 5-star review. We always strive to provide the utmost in quality and customer satisfaction and I am glad to hear that Drew and Tony helped you find the exact Genesis that you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 08, 2017

Dealership Rating

sonata The buying experience was efficient and I am satisfied with all aspects of the transaction. Julian Foldes is very knowledgeable and easy to deal with More

by jrgm49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Foldes

Jun 09, 2017

Earnhardt Hyundai North Scottsdale responded

I am very happy to hear that your buying experience with us has been efficient. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Thank you so much for your business and please let us know if there's anything else we can do for you. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 16, 2017

Dealership Rating

G90 is all that is promised...and MORE! Very impressed with the G90 and Earnhardt Genesis...a great combination. Great location, great staff and Arizona's BEST SERVICE. What else can I say More

by bobgads
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Rushford, Michael Southern, Drew Gabler, Anthony Femiano +

May 16, 2017

Earnhardt Hyundai North Scottsdale responded

We cannot thank you enough for your wonderful review of Earnhardt Hyundai North Scottsdale and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 11, 2017

Dealership Rating

Great service Keep up the good work. Very happy with the service. Good and friendly people Will recommend to family and friends. Hyundai is a good car and great s More

by dncov32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Farid Khan , Ian Parker

May 12, 2017

Earnhardt Hyundai North Scottsdale responded

Thank you for leaving us this great review. I am very happy to hear that our team provided you with a great service during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 02, 2017

Dealership Rating

EXCELLENT BUYING EXPERIENCE WE HAVE LEASED FIVE CARS FROM THIS DEALERSHIP AND EACH EXPERIENCE HAS BEEN EXTREMELY SATISFACTORY AND SEAMLESS FROM WORKING WITH JULIAN IN SALES TO IA More

by jrlerner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Foldes, Ian Parker

May 03, 2017

Earnhardt Hyundai North Scottsdale responded

Thank you so much for the great review of your experience at our dealership and especially with Julian and Ian. All of the employees appreciate your loyalty to Earnhardt Hyundai North Scottsdale. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com

March 29, 2017

Dealership Rating
Employee Rating

Great friendly service by all employees After several years of using Earnhardt for my Hyundai auto needs and several repairs, I would recommend Earnhardt any time of the day, week, or month More

by lyman.smith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Smith Ph.D , Doug Bjarko, Russ Boettcher, Tony Femiano, Michael Southern, Jim Tonelli

Mar 30, 2017

Earnhardt Hyundai North Scottsdale responded

Thanks for the kudos. We can't tell you enough how much your customer loyalty and your very kind recommendation mean to us. I am very happy that we've had the opportunity to earn your auto and service needs for several years and we look forward to the next years to come! Best, Mark Rushford General Manager mark.rushford@earnhardt.com

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