190 Reviews of Noah M.
November 22, 2024
The service staff is great, always have a smile. Staff is very well trained and educated when it comes to vehicle questions about service and vehicle operations. Staff is very well trained and educated when it comes to vehicle questions about service and vehicle operations. More
Other Employees Tagged: James G., Eliza S., Sage E., Derek Carroll, Vivienne Ferguson
November 04, 2024
Service was great. The Bridgestone tires work great. I wasn't able to take advantage of the rebate from Bridgestone because my phone wasn't compatible with their websit The Bridgestone tires work great. I wasn't able to take advantage of the rebate from Bridgestone because my phone wasn't compatible with their website. More
October 23, 2024
Scheduling was easy and convenient. The service advisor did a good job of communicating. Work was done quickly. Only complaint is that the prices are about double of what you would p The service advisor did a good job of communicating. Work was done quickly. Only complaint is that the prices are about double of what you would pay at an independent shop. More
October 21, 2024
The communication was poor, always requiring me or my wife to call and get updates. There was a period of 10 days where we did not hear a word from our service rep. I can't remember a single time Noah pr wife to call and get updates. There was a period of 10 days where we did not hear a word from our service rep. I can't remember a single time Noah proactively called with an update, he only responded to our calls when we requested one. When I picked up the vehicle, I was told by Noah to give him all 5 star reviews because that's how he gets paid. He showed me a picture of his son to emphasize how important it is that I give him 5 star ratings. If Noah wants 5 star ratings, he should give 5 star service. Either check in with your customers every 48 hours, or give them a hard date that you're going to contact them with an update. Manage your customer's experience, not the review process. More
September 22, 2024
Noah's a great service advisor! He communicated well with me from initial check-in to issue resolution. I will always choose Noah as my service advisor! He communicated well with me from initial check-in to issue resolution. I will always choose Noah as my service advisor! More
September 06, 2024
Seattle Jeep Service is exceptional. They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the road. More
September 05, 2024
James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. He regularly explains my questions and the process needed for the repairs in detail. More
August 31, 2024
I have used the service department at Seattle Jeep for many years and have found that Noah went above and beyond to find parts for my 17 year old vehicle. I recently purchased a new hybrid vehicle and wi many years and have found that Noah went above and beyond to find parts for my 17 year old vehicle. I recently purchased a new hybrid vehicle and will continue to turn to him for my service needs. More