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Nikki Ulberg
Nikki Ulberg at Eau Claire Nissan

Nikki Ulberg

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.7
183 Reviews
4.7

183 Reviews

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183 Reviews of Nikki Ulberg

July 02, 2026

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They are the best…over and over with every visit! They made my day with my last visit! More

by thejet39
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Recommend Dealer
Yes
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June 20, 2026

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I really liked the video of the car- especially underneath it! I was able to show that to my husband when I got home, which was very helpful. More

by MALONEMA
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Yes
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Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind feedback! I’m really glad the video—especially the underside view—was helpful and made it easier to share and explain things at home. If you ever have more questions or would like a closer look at anything in the future, feel free to reach out anytime.

June 06, 2026

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Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung , Brian Johnson

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

April 18, 2026

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Excellent customer interaction and customer service, timely completion and excellent attention to details. Was very pleased with everything at the dealership. More

by GMILLER170
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and that you were satisfied with our customer service, attention to detail, and timely completion. We appreciate your business and hope to see you again soon at our dealership!

April 16, 2026

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Great service and sales departments fast and efficient services doesn’t try to sell unnecessary repairs on your vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our team takes pride in providing fast and efficient services without pressuring our customers into unnecessary repairs. We appreciate your support and loyalty. See you soon!

April 13, 2026

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I got my scheduled service date confused. They were still able to get my car serviced the day I brought it in. More

by dawnmalina
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

We're glad we were able to accommodate you, even with the mix-up! Our top-notch team is always here to help with any service needs. Thank you for choosing us!

April 10, 2026

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This was a recall service. The appointment was easy to make and the service was completed quickly. More

by baiocco728
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for choosing our business for your recall service! We strive to make the appointment process easy and provide efficient service. We appreciate your positive feedback!

April 08, 2026

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The whole team did a great job. i was happy with all aspects of the sale. More

by tyronecharlesworth
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Nelson, Ed Derleth, Mike Cornell, Tom Eder, Brian Miller, Asher Kohler, Josh Canziani, Ryan Miley, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent service and are thrilled to hear that you were satisfied with your entire experience with our team. We truly appreciate your business and hope to see you again soon.

April 05, 2026

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Service was completed with a smile and was told every step of the way what was happening thank you. More

by vortexes001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cornell, Brian Miller, Asher Kohler, Ryan Miley, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! We are thrilled to hear that our team provided excellent service with a smile and kept you informed throughout. Your satisfaction is our top priority and we look forward to serving you again in the future. Have a great day!

March 28, 2026

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Again these people are amazing and honest they never try to sell you on things you don't need ...Thank you More

by tazmor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank YOU for choosing us, we take pride in providing honest and reliable service to our customers. We appreciate your trust and look forward to helping you in the future.

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