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Nikki Ulberg
Nikki Ulberg at Eau Claire Nissan

Nikki Ulberg

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.7
185 Reviews
4.7

185 Reviews

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185 Reviews of Nikki Ulberg

August 06, 2026

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Employee Rating

Love the staff! Very knowledgeable, helpful and accommodating to my needs ! Thank you for. A job well done! More

by maryfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Asher Kohler, Ryan Miley, Kelly Hartung

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Aug 08, 2026

Eau Claire Nissan responded

Thank you for the amazing review! We pride ourselves on having a knowledgeable and helpful staff who are always ready to accommodate your needs. We appreciate your kind words and look forward to serving you again in the future!

July 20, 2026

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Great buying experience! Very happy with my purchase.Tom was very knowledgeable and helpful. Thank you. More

by tkams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Eder, Ryan Miley

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Aug 08, 2026

Eau Claire Nissan responded

Thank you for choosing us! We're thrilled to hear you had a great buying experience and are happy with your purchase. We will make sure to pass along your kind words to Tom. Thank you for your support!

July 02, 2026

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They are the best…over and over with every visit! They made my day with my last visit! More

by thejet39
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Eau Claire Nissan responded

Thank you for your kind words and continued support! We always strive to exceed your expectations and are glad to have made your day with your last visit. Looking forward to seeing you again soon!

June 20, 2026

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I really liked the video of the car- especially underneath it! I was able to show that to my husband when I got home, which was very helpful. More

by MALONEMA
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Workmanship
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Recommend Dealer
Yes
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Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind feedback! I’m really glad the video—especially the underside view—was helpful and made it easier to share and explain things at home. If you ever have more questions or would like a closer look at anything in the future, feel free to reach out anytime.

June 06, 2026

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Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung , Brian Johnson

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

April 18, 2026

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Excellent customer interaction and customer service, timely completion and excellent attention to details. Was very pleased with everything at the dealership. More

by GMILLER170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and that you were satisfied with our customer service, attention to detail, and timely completion. We appreciate your business and hope to see you again soon at our dealership!

April 16, 2026

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Employee Rating

Great service and sales departments fast and efficient services doesn’t try to sell unnecessary repairs on your vehicle. More

by csleep4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our team takes pride in providing fast and efficient services without pressuring our customers into unnecessary repairs. We appreciate your support and loyalty. See you soon!

April 13, 2026

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Employee Rating

I got my scheduled service date confused. They were still able to get my car serviced the day I brought it in. More

by dawnmalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

We're glad we were able to accommodate you, even with the mix-up! Our top-notch team is always here to help with any service needs. Thank you for choosing us!

April 10, 2026

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This was a recall service. The appointment was easy to make and the service was completed quickly. More

by baiocco728
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you for choosing our business for your recall service! We strive to make the appointment process easy and provide efficient service. We appreciate your positive feedback!

April 08, 2026

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Employee Rating

The whole team did a great job. i was happy with all aspects of the sale. More

by tyronecharlesworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Nelson, Ed Derleth, Mike Cornell, Tom Eder, Brian Miller, Asher Kohler, Josh Canziani, Ryan Miley, Kelly Hartung

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Jun 24, 2026

Eau Claire Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent service and are thrilled to hear that you were satisfied with your entire experience with our team. We truly appreciate your business and hope to see you again soon.

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