Nick Hernandez | Page 4

The dealership was very clean and had a lot of cars to choose from. Ok choose from. Ok More

by angelahall4 Verified Customer Verified Customer

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Nick was very informative, polite, helpful and NOT pushy at all!!! Before I had gotten to Big Star, I had stopped at 2 different dealerships and was not planning on buying a car that day. I walked in and at all!!! Before I had gotten to Big Star, I had stopped at 2 different dealerships and was not planning on buying a car that day. I walked in and Nick was great from the get go.. He answered all of my questions made sure I was getting everything I wanted. I walked away happy and with a brand new car!!! I would recommend Nick to anyone buying a car. More

by EDDIERAE21 Verified Customer Verified Customer

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Worked well with meeting my requirements on budget and down payment for the vehicle I wanted. Finance department after purchase and for payoff took a bit, but the manager got everything straightened out a down payment for the vehicle I wanted. Finance department after purchase and for payoff took a bit, but the manager got everything straightened out and fixed same day I spoke with him. More

by hopejanise Verified Customer Verified Customer

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I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how long it took to get the interest rate and the amount I wanted to pay for my vehicle. I knew exactly what interest rate I qualified for and I knew the amount I needed to finance to get the payment I wanted. All in all I am happy. More

by vmpowers46 Verified Customer Verified Customer

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Great inventory, great customer service and we were in and out of there in a timely manner. and out of there in a timely manner. More

by maxie.resendez Verified Customer Verified Customer

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Would like to speak to someone. I communicated the second day of taking home the vehicle that there was an issue with the suspension. Brought the vehicle back innate, salesperson, t I communicated the second day of taking home the vehicle that there was an issue with the suspension. Brought the vehicle back innate, salesperson, took it over to big star cadillac.To diagnose problem and get repair made. Now that the part is in stock at big star Cadillac. I have not heard anything and big star Cadillac. Has told me that big star hyundai is denying the repair. More

by HOMESOLUTIONS883 Verified Customer Verified Customer

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Nick Hernandez helped out a lot when it came to buying a car. He even answered all my service questions since I've had a bad experience at other dealerships before. Thank YOU, Big Star Hyundai. I will de car. He even answered all my service questions since I've had a bad experience at other dealerships before. Thank YOU, Big Star Hyundai. I will definitely recommend you to my family and friends! More

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We purchased our 2024 Santa Cruz because of both Nick & Brandon. Their was no pressure from either of these fine young men & they answered all of our questions with great respect & understanding for the f Brandon. Their was no pressure from either of these fine young men & they answered all of our questions with great respect & understanding for the fact that, at our age, we are most definitely not tech savvy. While waiting for the long process of seeing a finance person, both men kept checking in with us,which we appreciated greatly!!! It might be a good idea to have these two young men teach others how to treat your older customers!!! More

by yvonnekoch347 Verified Customer Verified Customer

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Very friendly staff. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. More

by rmperez005 Verified Customer Verified Customer

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Arin and Nick were great from the moment we met until the plates were placed on the vehicle and I drove away. Nick followed up just to make sure I was happy with my purchase and to let me know I could always plates were placed on the vehicle and I drove away. Nick followed up just to make sure I was happy with my purchase and to let me know I could always reach out to him....OUTSTANDING More

by rrowe1925 Verified Customer Verified Customer

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