Nicholas Zaucha
Nicholas Zaucha at Ken Ganley Kia Mentor

Nicholas Zaucha | Page 8

Sales Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.8
108 Reviews

Hi Everyone, I go by Nick, Been in the car business going on 17 years in the Greater Cleveland area and Lake County Ohio. I love helping people its one of my favorite parts on my job, just getting to know people and finding ways to exceed their expectations in their car buying experience. I've been married now 5 years and I live in beautiful Wickliffe Ohio and I hope if you stop into Ken Ganley Kia in Mentor Ohio you say Hi!

Dealership Experience

4 yrs, 4 mos

Industry Experience

17 yrs, 11 mos

4.8

108 Reviews

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108 Reviews of Nicholas Zaucha

June 20, 2024

Dealership Rating
Employee Rating

All of the people there were friendly and courteous. The original sales person that I worked with, Simon Pirrello, was very knowledgeable and very helpful. The Sales Manager, Nick (Zaucha?) was also ve More

by Blair Bosworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Pirrello, Dmitry Berezan

Jun 20, 2024

Ken Ganley Kia Mentor responded

Hi Blair, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

Dealership Rating
Employee Rating

The dealership is clean and well managed. Employees are very helpful. Nick the finance manager took it upon himself to come over and introduce himself. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Ken Ganley Kia Mentor responded

Chris, reviews like this give us motivation to keep striving to be the best we can. Thank you, and have a fantastic day!

June 05, 2024

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Employee Rating

They were extremely helpful, polite, professional, knowledgeable, patient, welcoming, efficient, mannerly, on time, interested in their customers. More

by Thesandmn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson, Ryan Davis , Gojko Vujovic

Jun 07, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2024

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Employee Rating

I came in to Kia Mentor looking to trade my 19 mirage I didn't expect to have a sales person as knowledgeable and friendly and kind as Marques. 2 years later I came back in the door and saw marques AGIAN I More

by eileenbillingsley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson, Marques Moore , Tony Dardis, Ben angelo

May 27, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2024

Dealership Rating
Employee Rating

Marques was helpful with helping me trade in my lease and setting me up with my new Seltos More

by Arbittner31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Globokar, Marques Moore

May 24, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2024

Dealership Rating
Employee Rating

I came on with no expectations of buying and Marques EXCEEDED my expectaions and I bought myself a 2022 Kia Sportage with trading in my 2017. Very friendly very helpful. Even if he's having a hard day h More

by KiaMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2024

Dealership Rating
Employee Rating

Was really pleased with Ryan's personality and service. It was a great experience working with him. More

by tiffanyrosario79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko , Nathan Schimmels

May 19, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

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Employee Rating

Scott was very nice and helpful he even called and checked how everything is going. More

by melissazimmerman3481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Miller

Apr 28, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2024

Dealership Rating
Employee Rating

My customer service experience was great! I was apprehensive but my sales guy treated me with the utmost respect and listened to what I wanted, quoted what I was looking for and allowed me to More

by nmbarbaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zaid Alsaifi

Apr 10, 2024

Ken Ganley Kia Mentor responded

Nmbarbaro, thank you so much for the positive review!

March 04, 2024

Dealership Rating
Employee Rating

Terrible experience. Overcharge for parts. Charges over $100 more than Kia’s own website. Poor customer service. Didnt even wash my car afterwards although they tol More

by rizzomb
Recommend Dealer
No

Other Employees Tagged: Michael Lindner

Mar 08, 2024

Ken Ganley Kia Mentor responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (440) 953-1000 ext 221 so we may assist you in moving forward towards a resolution.

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