Michael Arnoff
Michael Arnoff at Ken Ganley Kia Mentor

Michael Arnoff

General Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Michael Arnoff

June 29, 2026

Dealership Rating
Employee Rating

Marques is AWESOME! He has made my whole experience at Ganley Kia WONDERFUL!! I will tell everyone looking to buy/lease a car to see him. He brought joy to an otherwise More

by dsmeker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Zaucha, Marques Moore

Jun 30, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words! We are thrilled to hear that Marques was able to make your car-buying experience with us truly wonderful. It's our goal to bring joy to every customer's experience, and we are delighted to have met that with you.

June 04, 2026

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Employee Rating

Huge thank you to Marques for helping us find our 2nd Kia vehicle! Our whole experience went smooth and quick- from start to finish; phone call all the way to getting in our new Kia Carnival. Marques pulled More

by Jtrab3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore, Marley Kazeka

Jun 05, 2026

Ken Ganley Kia Mentor responded

Hello, thank you so much for choosing our dealership for your second Kia vehicle! We are thrilled to hear that your experience with our team, especially Marques, was smooth and efficient. Congratulations on your new Kia Carnival and we hope to see you again for future car needs!

May 30, 2026

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Employee Rating

My experience was AWESOME! ! Marques was very honest and transparent with everything.. LOVE MY NEW TELLURIDE AND I LOVE HIM❤️❤️ Go and I mean GOOO SEE MARQUES More

by tarshia2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

Jun 03, 2026

Ken Ganley Kia Mentor responded

Hello, thank you for your glowing review! We're thrilled to hear that Marques provided you with such a wonderful car buying experience. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

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Marques was extremely helpful and made what could have been a very stressful experience so easy. Can confidents say this was the best car buying experience I’ve had More

by TYguerrieri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience with us! We're thrilled to hear that Marques went above and beyond to make your car buying experience stress-free and enjoyable. We appreciate your confidence in our business and look forward to serving you again in the future. Happy driving!

May 22, 2026

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This guy is the goat, very helpful, and never made me feel as if I was being pushed towards any sale. Very professional More

by brewerc95
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 24, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words! We strive to provide a helpful and professional experience for all of our customers. Your satisfaction is our top priority. Thank you for choosing us!

May 18, 2026

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Employee Rating

I am very pleased to have Mr Moore as a sales rep. He met my wife and at the door with a bright smile and immediately began helping us get the vehicle that we want. Those who are going to buy a car fr More

by Melvin30miles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2026

Ken Ganley Kia Mentor responded

Hello, thank you for sharing your experience with Mr. Moore at Ken Ganley Mentor! We are so happy to hear that his positive attitude and exceptional sales skills made your car-buying process enjoyable. We will be sure to pass along your kind words to him. We appreciate your support and hope you enjoy your new vehicle!

May 09, 2026

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Employee Rating

I had a wonderful experience with Marques. He is truly wonderful. Best young car salesman I’ve ever met. Everyone who’s tired of being taken advantage of… COME SEE MARQUES More

by arielspates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore

May 20, 2026

Ken Ganley Kia Mentor responded

Hello, thank you for your kind words and support! We strive to provide the best customer service and are thrilled to hear about your positive experience with Marques. We welcome anyone seeking an honest and transparent car buying experience to come see us!

May 07, 2026

Dealership Rating
Employee Rating

My experience with Mr. Moore was truly amazing. It’s been years since I’ve had a vehicle and Mr. Moore helped me with an affordable payment AND a BRAND NEW 2026 K4. This ma More

by Terren2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Zaucha, Marques Moore

May 20, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words! We're thrilled to hear that Moore provided you with an exceptional car buying experience and helped you find the perfect vehicle. Your satisfaction is our top priority and we look forward to serving you in the future.

May 02, 2026

Dealership Rating
Employee Rating

Marques was very professional, courteous, and is a Kia expert!! We highly recommend him for a fast and friendly sales & support! Thank you More

by beanermom3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Zaucha, Marques Moore

May 18, 2026

Ken Ganley Kia Mentor responded

Hi, thank you for the amazing review! It means a lot to have Marques recognized for his expertise and exceptional customer service. We are grateful to have him as part of our team and we appreciate your recommendation. Happy driving in your new Kia!

April 22, 2026

Dealership Rating
Employee Rating

Took car in for routine oil change. Picked it up and check engine light comes on literally during the 15 minute drive home. Management said the light was on when I brought it in, which More

by MikeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nate, Manager

Apr 26, 2026

Ken Ganley Kia Mentor responded

Hello Mike. This is Dave Maurer, the Customer Care Manager at Ken Ganley Kia in Mentor. I'm sorry that your most recent visit didn't meet your expectations. Many folks who've been in for service this month have your same first name and last initial, so I'm not sure which one is you. Please call me at 440-659-1758 so that I can look into this further and resolve it.

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